ViscoSoftReviews of viscosoft.com

terrible mattress topper! way too soft, was waking up with terrible back pain every morning. after 4 months i tried to return it and they said no. they also don't allow you to review on their website, it glitches, so i'm sure all the reviews are incentivized.

After using three different times, and still suffering from backaches (including AFTER we finally had to purchase a new mattress) beware that is not covered under "warranty" in spite of the fact the website expressly states: ".....mattress toppers are designed to add breathable comfort, supportive cushioning, and a fresher feel without replacing your mattress."  So the product does not meet the result the above statement claims for us and we cannot use it. We have tried, but the backaches were the reason we purchased in the first place. Their response: "While our website describes the topper as providing breathable comfort and supportive cushioning, individual comfort, support, and cooling experiences can vary from person to person. These differences do not necessarily indicate a product defect." So, buyer beware.

Very poor quality "Bamboo" mattress pad with misleading verbiage indicating the following "an eco-conscious rayon from bamboo cover". It slept so hot we contacted them to return it. They asked us to donate it and supply a photo with my signature and the recipients signature indicating they received it at no charge and we received our refund quickly. To Note: The cover is 57% polyester and 43% viscose and the filling is 100% polyester.

I bought a copper cooling topper and the verdict is out on how effective the cooling impact will be. However, this appears to be a new company so far stumbling on customer service: (1) the topper weighs A TON and is barely a 1 person job.You are supposed to leave it open and unused for 2 days to let it breathe. If you have a boxspring and you get the 4” topper it is a definite chore to get in bed due to the increased height. (2) After purchase you get an email to register and get an extended warranty. They never say what the extended period is anywhere that I could see — as of this review it was 2 years for me. (3) so I used the chat to get the answer. When you enter a chat if you can’t type - well they’re closed — but they don’t say that. And when you chat during business hours you can type but there is no affirmation that you are in a queue - you just hang there, The rep answered my warranty questions but ignored my customer experience comments. And tried to shoo me to the product info even tho I said the extended warranty wasn’t shown anywhere that I could see. Make sure to read the cleaning info because this pad is super heavy and laundering the cover, which is required for proper maintenance is going to be quite a chore.

My 4 inch mattress topper has changed my life. Before, I could not find a memory topper that's opposite of plush, but at the same time isn't as hard as a cement board. For years I bought expensive top brand mattresses every 5 months & couldn't get used to any of them. I tried memory foam, coil, micro coil, & none satisfied me. I knew it was a big ask and a tall order when I decided to try ViscoSoft after hearing from people with similar issues, hence my surprise when ViscoSoft completely over-achieved my every expectation. At being around 7.5 - 8 firmness, it's truly a miracle product for people who can't sleep on plush to mid bedding. Finding firm mattresses being like sleeping on a cement board. Now, I don't fall into a hammock effect hole while sleeping on my stomach. Firm enough to keep me and my limbs plain, while providing this gentle softness that every inch of the body feels. The completely best density between soft and hard. Either 3 or 4 inch is more than enough to be efficient and effective. I picked a 4, but honestly even 3 would be just as great because this topper doesn't shrink it's size over time. The removable, washable cover I believe is made from bamboo (I might be wrong on this), regardless, it's so very soft, so gentle, & comfy beyond what words can describe. I often feel like this product was made just for me. My next topper will 💯 be VscoSoft. Without them I would still be paying for a mattress after mattress and still feeling pain and discomfort when I sleep. Wasting money and ruining health from not sleeping. This product is truly wonderful & more people deserve to know this option.