VisauketaReviews of visauketa.com

Me han engañado, me han cobrado 140€ por un servicio que NUNCA han prestado, NO USEIS SUS SERVICIOS BAJO NINGÚN CONCEPTO, ES UN FRAUDE

On 7 June 2026 I applied for a UK ETA via visauketa.com. The official ETA fee is 20 GBP, payable directly on the UK government website. Through visauketa.com I was charged 143.55 EUR (163.86 USD) for a single application. During the booking process the final total amount was neither clear nor prominently displayed. The site mentioned 20 GBP plus a “fee”, but there was no transparent breakdown of the approximately 120 EUR in service charges. I did not receive a proper invoice or detailed cost breakdown within 24 hours as claimed; instead, it took about 6–7 weeks and several follow‑ups. Only after 52 days did the company provide a detailed breakdown, retroactively splitting the original charge into a “government fee” (around 20.76 GBP) and a “processing fee” of more than 100 GBP. In my view this ex post construction confirms that the pricing at the time of purchase was not transparent. In addition, the charge appears on my credit card statement under “ETA Visa Services, Sheridan, USA” in USD, while the website presents Sebe Inc./visauketa.com as a Canadian company. This makes it difficult for consumers to identify the actual contracting party and the real level of service charges.

Visauketa sont des escrocs qui vous prennent 120 euros sans vous le dire. Pourquoi ce site n'est pas interdit ???

This company presents itself like a government website, asking for £20 plus processing fee for the UK travel visa. I ended up paying $164 in total, so the hidden processing fee is about $140. I asked for a refund immediately. After 3 hours they said that the visa has been approved and they can’t refund me the money back, but I ll keep trying for the refund just to prove them that this kind of business strategy is unacceptable and has to be discontinued

Scam, do not use them. I didn't even realise there could be unofficial sights.

Scamers. They are liars. They didn't tell you the price beforehand, and then they charged you 150€.

These guys will rip you off....do not use. 140 euros for a 20 euro visa!

En la web dice que el trámite cuesta 20€. Rellenas los datos, le das a pagar, y resulta que te cobran 147€. Directamente, sin ningún filtro por parte del banco. Inmediatamente he escrito un email a atencion al cliente support arroba visauketa.com solicitando la devolucion. Quedo a la espera de su respuesta. Si termina bien, rectificaré esta reseña para puntuarla en 3 estrellas.