VirtucleanVirtuCLEAN by VirtuOx is a revolutionary technology to properly disinfect sleep equipment.
Virtuclean (virtuclean.com) has 27 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Rose C.
I received a virtu clean for a Christmas present and loved it. Then, I convinced my daughter to purchase one. Her charging cable stopped working. I have emailed, and called seeking a replacement. To date, no one has returned my calls or responded to my emails. This lack of communication does not cause you to feel good about dealing with this company. At this point, her virtu cleaner can not be used. How might I resolve this matter?
Mario T.
Simplicity is the genius of this system. I can put everything in the bag, hook up the hoses, and power it on in a little over 30 seconds. Easy to do first thing in the morning. After hooking up the hose and mask, etc, I like to run the CPAP for a few seconds to clear out any O3. Looking forward to getting info on replacing the filter, etc.
Response from VirtucleanApr 6, 2021
Thank you for your review! We recommend you replace the filter once every 6 months and the bag once per year. You can purchase individually or discounted as a "subscribe and save" bundle. www.virtuclean.com
Golfer G.
I have been using my Virtuclean machine for over a year and I am extremely pleased with its performance. I used to hate washing my hose, but now I just attach it to Virtuclean and clean my CPAP (hose and tank) every other day - because it is so easy to use. I have to charge it about once a week (no problem). I assume that the ozone is doing its job (I occasionally get a whiff of the ozone, but only enough to know it's working). I wash my nose-pillow by hand every morning because I don't like the smell of the ozone that lingers on the plastic. I am very pleased (and so is my pulmonologist because he tells me how important a clean CPAP is to my health). This little device is so much less bulky than other models. Great product!
Mama J.
I find that the "on" touch does not work very well....when I'm just moving it, I can trigger it on, but when I want to purposefully turn it on, it is not easy....I have to fiddle around until it does! I do like the concept and ease of using the device otherwise.
Phyl H.
Great product but the Instruction Manual is poor. For example, what are the the 2 openings on top of the black bag that holds the headset? How do I know when to change the filter?
Response from VirtucleanFeb 8, 2021
Hi Phyl. Thank you for the review and for the great feedback. We are in the process of updating our user manual to make it more informative and user friendly. In the meantime, we have some great instructional videos on the Support page of our website at www.virtuclean.com If you have additional questions, feel free to contact us at (855) 284-6557. Thanks again!
Judith K.
Perfect for my machine and easy to use
Kr
simple to use put everything in the bag hook up turn it on auto clean in 32 minutes
Iggy B.
Great product, bought it as a gift for my spouse and he loves it. Makes his life so much easier!
