VirtualStagingAIReviews of virtualstagingai.app

Nice clear pricing for MONYHLY PRICING which seems reasonable. Never used them before so I thought I would try them out on a one month basics so I signed up... I didn't see the extremely small print at the very bottom saying " yearly billing" To my surprise I am immediately got a bill way higher than the clearly advertised price and went back to see how they got me... What a shameful way to do business!

This company is a scam. I remember getting a couple of free pictures and months later they charged my C C $192. Horrible customer service after 2 weeks of no response I started a dispute with the bank . From reading these reviews it appear that this is what they do . Shame on them .

Watch out for automated annual renewal with NO notice, and which is not refundable according to their terms. You can only refund within a short period (7 calendar days) after the INITIAL subscription (even then, with added conditions), and before but NOT after an automated renewal. Their refund site tab doesn't include this information, it redirects to their terms of service and this information in on page 11-12 of almost 20 pages. I have no issue with the product but at almost $500/annually, a buyer should be aware and should be given sufficient notice to not renew. There should also be a cancellation period after renewal.

I regret using VirtualStagingAI. I requested a cancellation of my subscription, but they still charged my card without authorization. Over the past week, I have sent multiple emails asking for a refund and confirmation, but I have received no response. As a Realtor, I expect professionalism, prompt communication, and respect for client rights. This company has failed on all fronts. Charging someone after cancellation and then ignoring all outreach is unacceptable. I’m sharing this so others, especially realtors, are warned before engaging with VirtualStagingAI.

Stay away from this company. I did not permit money to be deducted from my account. On 12 September, I received an invoice and immediately requested that the subscription not be renewed, and I also cancelled it online. Despite this, on 18 September, they still took money from my account without my authorisation. I tried to get in touch with an agent, but the AI bot just kept taking me in circles, and I couldn’t get real help. Please refund my money immediately. Horrible experience – I strongly advise others to stay away.

I've had a fantastic experience working with the customer service team! From start to finish, their customer service has been top-notch. Every interaction I've had with their team has been friendly, professional, and helpful. They respond quickly to any questions or concerns. What I appreciate most is that they do exactly what they say they will—no empty promises, just reliable follow-through. Their team is well-organized and clearly works well together to ensure everything runs smoothly. I highly recommend them to anyone looking for a trustworthy, responsive, and people-first business.

NO notice and no refund on automated annual subscription renewal: Watch out for automated annual renewal with NO notice, and which is not refundable according to their terms. You can only refund within a short period (7 calendar days) after the INITIAL subscription (even then, with added conditions), and before but NOT after an automated renewal. Their refund site tab doesn't include this information, it redirects to their terms of service and this information in on page 11-12 of almost 20 pages. I have no issue with the product but at almost $200/annually after taxes, a buyer should be aware and should be given sufficient notice to not renew. There should also be a cancellation period after renewal. * Sept 13 update: I emailed them to request a refund, and received one 5 business days later. Note that it was granted as an exception to their policy, but I am glad it was done. - Running the terms and service through ChatGPT, asking for refund and renewal info, provided clarity: Refunds Limited Refund Right You may request a refund within seven (7) calendar days of starting a subscription ("Refund Period")—but only if: You’ve used fewer than ten (10) User Content requests (like image uploads) during that period. You’ve not already used the limited refund option before (e.g., switching from a monthly to a yearly plan also counts as a prior refund attempt) . After the 7-day Refund Period expires, all fees are non-refundable, and this limited refund option is forfeited . No Refunds After Cancellation If you cancel your subscription—even mid-term—you are not entitled to refunds or credits for any unused time, pre-payments, content, or data, unless applicable law requires otherwise . Renewals & Cancellations Automatic Renewals Subscriptions are automatically renewed at the end of each term (e.g., monthly or yearly) unless you cancel in advance . Billing occurs at the start of each renewal term, unless otherwise modified by pricing changes or special offers . Cancellation Process To cancel, you must notify Virtual Staging AI before the start of the next term, either through your account settings or via email. . You retain service access until the end of your current billing cycle; cancelling does not trigger immediate termination of services . Free Trials Free trial users are automatically billed on the day after the trial ends—this becomes the first day of your paid subscription term . If you don’t want to be charged, you must cancel by 11:59 PM (Pacific Time) on the last day of the trial period .

I do not recommend this software; it is a scam. You buy a monthly program, and it automatically downloads an annual fee, even with a date that overlaps with the monthly fee, which is crazy. This software is a trap for people and should be blocked; I do not recommend it. Be careful!!!! Try other software.