Proactive C.
I was charged without my consent for…
The issue has been resolved.
Response from VirtualStagingAISep 2, 2024
Hi there, We sincerely apologize for the confusion and any frustration this has caused. After reviewing our records, we unfortunately could not find any emails from you. Could you please resend your email and make sure it's sent to [email protected]? On a general note, we offer both annual and monthly plans. Our pricing page has a toggle in the upper right corner to switch between them. If the annual plan is selected, we clearly indicate the yearly billing on the pricing page and throughout the checkout process. Also, users can downgrade their plans and request a respective refund directly on our website within 14 days after signing up: https://www.virtualstagingai.app/downgrade If this does not work for some reason, we are always happy to do this manually. Thank you for your understanding and best regards, Victor from the Virtual Staging AI team



