Virtual Psychiatric CareVirtual Psychiatric Care is a national online telehealth company providing quality and accessible psychiatric services. Customers are connected to board-certified and licensed professionals providing quality mental health care, when and where it's convenient for you, via secure video consultations.
Virtual Psychiatric Care (virtualpsychiatriccare.com) has 51 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Peter S.
Ms. Kidane is wonderful and always willing to listen and provide support when she can. I have been seeing her for a few years now and am very satisfied with the service she has provided over time. Thanks to her, I am now on a stable medication regimen. I would definitely recommend her and her practice to anyone seeking remote psychiatric care!
Lisa W.
The PA was very helpful and explained everything well. She also listened to Eli and gave some helpful life tips.
Candice S.
Great experience…convenient, NO wait time, and compassionate service! Thank you Aline.
Jen
This was a lifesaver for my child when no local care was available! Provider was knowledgeable, caring, a great listener and took the time to discuss all concerns. Appointments are available same day or next day if needed. It is comforting knowing you can get access to a provider fairly quickly. Very thankful for Dr. Kidane!!
cen
Pretty straightforward, been seeing this therapist for a few months and we are trying to figure out what will work for me. She listened to what I had to say, but also helped with her opinion.
Holly C.
Dr Pascal is amazing and you can tell she sincerely cares!
Psychbox
This is simply a money grab. We paid for a visit and never got the medication. Then we went back and forth with the provider for days who ultimately told me that I went to the wrong pharmacy. It's the same pharmacy we've been getting meds from for a decade. Even the pharmacist took the time to try to call but had to set up an account to even get assistance. So $99 down the drain and no meds. Not okay at all! Insult my intelligence for trusting this service...not for thinking I'm too dumb to know where I live. I guess things are different in Florida.
Response from Virtual Psychiatric CareJan 4, 2022
As the owner and a clinician I sincerely apologize for the pharmacy issue. Upon internal review the medications was electronically sent to the pharmacy twice. The provider will be contacted immediately to remedy the issue today. In the meantime please log into your portal account to ensure the pharmacy you have chosen is the correct one. Often clients do mistakenly change their pharmacies during the intake process when checking in for their virtual visits. The system requires you to update your pharmacies prior to each visit. A refund will be credited to you as a courtesy.
M L.
My telehealth appointment was fantastic. The app is easy to use and provides a very streamlined experience. I had no issues with billing or scheduling and my appointment was on time and efficient in every way. Looking forward to future visits as the quality of care was above and beyond what I expected.
