Martina
I had to return a dress
I had to return a dress, BEWARE you get charged e4.99 to process a refund , a joke , it isn't in there return policy.
Located at 813 E. Ascension St. Gonzales, LA 70737 STORE HOURS MONDAY-FRIDAY: 10AM-6PM SATURDAY: 10AM-5PM
Virgo Boutique (virgoboutique.com) has 65 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Showing 30 reviews with 1 star · Clear filters
Martina
I had to return a dress, BEWARE you get charged e4.99 to process a refund , a joke , it isn't in there return policy.
Tracy P.
Awful returns process where they claim you didn’t send it back even though it cost me £18 to return . Looks like it’s £96 worth of returns stuck at customs . I’ve contacted yes you on numerous occasions but being ignored. Will contact my bank for a refund . Do not buy off this company
Tricia B.
Ordered drawstring waist dress size 10/12...it was more a 14 ..so loose fitting..didnt like the material. Too flimsy and dont know how it would wash well..decided to return only to be told it would cost me 13.99 to return by royal mail and you need to go online and fill in a customs form..baring in mind i already paid 7pd for delivery..i decided not to pay anymore money for this dress and gave it to a family member..if you live in scotland just bare in mind the cost of returns..waste of money.
Irene
I ordered two track suits. They were both supposed to be size 14. When I tryed to return the one that was two small. I was told it would cost me 15.75 the track suit was only 35.00 you are lead to believe it will cost €4.95 this is not true. There customers services are absolutely awful. So if you order and you don't like it and it cost you 15.00 there attitude is tough you just have to keep it or lose your money. BAD COMPANY.
PAMELA C.
Just got my orders, first time ordering off this site. What a waste of money... The all in one set is bigger fitting the way it hangs off my body it makes it look so big and iam a 12-14. I also changed a lucky dip bag read a good review so said id change it. Got a horrible black light jumper with the high neck eh who wears them anymore plus I can't wear them it restricts my breathing and... dont even see it on there site only nice clothes. Seem lots of things was going to get next but 100% will never buy off this site again.
Lyns
Shocking poor quality clothes, threads coming out all over, buttons hanging off, see through cheapest material. Not at all as advertised. Wouldn't waste my time. Items also not true to size
Caroline
Ordered the black co ord suit , waistcoat way too long I am 5ft 9 so this is completely not true to size! Trousers did fit but the most horrible smell from these garments was the worst part of this purchase.Very poor but you get what you pay for unfortunately.
Maya M.
You have to email them to request a return, they dont respond with any information how or where to return. They ignore you. So be weary if you're buying fron Virgo Boutique Ireland as they do not provide refunds on items.