kd
horrible experience
horrible experience. Staff doesn't work on the weekends, so beware if you have anything running on the weekend- you won't be able to get any assistance. I also found the responses to be rude at times. Will never use again
Response from Viral LaunchJul 31, 2018
I am so sorry we didn't meet your expectations, especially for professional courtesy! I will make sure we use this as an opportunity to improve our service levels for all of our customers and partners. We are also currently reviewing options for expanded support on weekends so that we don't disappoint our customers in the future. I appreciate your patience with us as we grow. If you have any additional feedback, please feel free to share it or email us at [email protected].