VipseatsReviews of vipseats.com

Bought tickets that did not turn up after the company’s stated arrival time. No reply to mails. Transaction halted and dispute started. Avoid - SCAM.

Not a great experience, they sell football tickets that they don't own. When reported to the bank funds were refunded within an hour, we now have a very sad 8 year old who was excited to experience a once in a lift time experience

TOTAL SCAM! AVOID THESE FRAUDSTERS. I ONLY GAVE ONE STAR AS THERE WAS NO OPTION OF NO STARS. ORDERED AND PAID FOR TICKETS. CONFIRMATION EMAIL SAID THEY WOULD BE SENT TO ME BY EMAIL 5 DAYS BEFORE THE GAME. THE EMAIL NEVER ARRIVED. I SENT 3 EMAILS AND EACH TIME THEY PUT THE DATE AND TIME OF DELIVERY BACK A DAY OR MORE FINAL EMAIL SAID TICKETS WOULD ARRIVE AT 'APPROXIMATELY 4.30' ON DAY OF GAME (KICK OFF WAS AT 8.00 THAT EVENING'). EMAIL AND TICKETS NEVER ARRIVED. TRIED CALLING PHONE NUMBER ON SITE MANY TIMES BUT NO ONE EVER ANSWERED IT JUST RANG. EMAILS WERE OBVIOUSLY CONSTRUCTED TO PERPETUATE THE ONGOING FRAUD, EVEN FROM A PERSONAL NAME (KEIRAN) AND ONE DAY BEFORE THE GAME PROMISING A 'GESTURE OF GOODWILL' OF £50 PAID BACK TO MY CREDIT CARD WHERE THE FULL CHARGE FOR THE TICKETS HAD ALREADY BEEN TAKEN. JUST LIKE THE TICKETS THAT REFUND NEVER APPEARED. IT WAS JUST A SCAM TO STRING ME ALONG. AVOID LIKE THE PLAGUE! THEY SHOULD BE DONE FOR FRAUD. I HAVE CLAIMED A FULL REFUND THROUGH MY CREDIT CARD COMPANY.

Site says 24/7 contact available but no numbers given. Tickets have not arrived and any email contact says Kieron is out of the office. Avoid at all costs.

Complete SCAM Do not use

Ive given it 1 star as I cant give it zero stars. I am yet to receive my tickets for the Arsenal vs Man city game and have had no communication from them. I will be reporting for fraud. Good job I paid with my credit card.

I bought two tickets to take my grandson to his first Liverpool game v Galatasary, I have recieved false information about when the tickets will arrive. The game is tonight and hey presto no tickets have arrived, understandably my grandson is upset and me I am just very angry at these con men. They have stopped answering my emails and I would strongly advise anyone to avoid this cowboy company like the plague. It appears that they spin the same shite to everyone about a £50 refund etc etc. they should be reported to the police for fraud.

Scam I paid a lot of money md never received my tickets . Now ignoring all emails avoid at all costs can’t believe I fell for it two upset kids 🤬 would give it minus stars if I could