VIPparcelReviews of vipparcel.com

I called on a Friday... they asked me to call back on a Tuesday after 3 p.m. EST to see if they'd picked up their packae. Tuesday they'd taken the phone off the hook, same on Wednesday. Thursday I got through and their operator tried to shame me with, "We ship 15,000 packages a day and we don't have 15,000 people calling us!" He DID admit they falsify post office scans to show a package is in transit by the Post Office before the Post Office ever receives it, so the first transit scan means NOTHING. I told them to hand it over to the Post Office or I'd call the Attorney General in their state. Lo and behold, there is now transit on it having reached and departed the Philadelphia Network Distribution Center, and I can only hope that scan is genuine and not made by someone in USPS who is acting in collusion with VIP Parcel as well. The operator is mean, rude, and surly--very ill mannered--and should be replaced.

In my tracking info, there are 8 entries that say "tendered to USPS", some of which are on the same day. Also, the first CS rep was an inexcusable idiot. The 2nd CS rep told me my package is on a truck on the way to a USPS hub, where USPS will scan it in when it is received. I do hope he is correct. I will soon find out.....