FasbagsFasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.
Fasbags (vipfasbag.com) has 455 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Anna
The product looks like original design
Response from FasbagsDec 30, 2025
Thank you very much for the feedback, Anna. We’re happy to hear that the product stands out as an original design. We hope we can have a chance to serve you better in the future.
Nadia R.
I love the product that I ordered, it’s made with quality.
Response from FasbagsDec 25, 2025
Hi Nadia Raafat, Thank you so much for your feedback! We’re thrilled to hear that you were happy with the quality of your purchase and that it arrived on time. Knowing you loved it enough to order three more truly means a lot to us. We appreciate your support and are glad our product met your expectations.
Chris
Great products, great service, great customer experience. I have really enjoyed working with my salesperson David. He knows what I like and will even reach out when new items arrive that he thinks I may like. With so many options out there, don’t hesitate here. Great people and great products.
Response from FasbagsDec 24, 2025
Thank you so much for your kind words, Chris! We’re thrilled to hear that you’ve had such a great experience with our products and service. David will be especially happy to know his attention and care made a difference. We truly appreciate your support and look forward to continuing to serve you with great products and experiences.
Brenda
Great quality products, excellent communication and fast shipping!
Response from FasbagsDec 24, 2025
Thank you for your positive feedback, Brenda! We truly appreciate your support and are glad you’re satisfied with our product quality, communication, and delivery speed. We appreciate your trust and look forward to serving you again.
Lauren D.
My bag was guaranteed to have shipped several times over an almost one month span. Azura is the representative I have dealt with and they cannot provide accurate shipping information, instead going back and forth between a tracking number from Dubai and one from Hong Kong. When they were called out with screen shot documentation, they offered a refund if the product was not shipped. Needless to say it has not shipped in almost 30 days, and they are now refusing to issue a refund. I have reported them to my credit card processing company for fraud. Edit: they responded that they have contacted me and they absolutely HAVE NOT. I have received no emails attempting to make this right or anything else.
Response from FasbagsDec 22, 2025
Thank you for your feedback, Lauren Dellert. We’re sorry to hear about your experience and understand your frustration. Our team has already reached out to you directly to assist with this matter, and we will take full responsibility for this situation, so we hope you can check our email [email protected] so we can help resolve the issue as quickly as possible. We truly appreciate you bringing this to our attention. Update (12/30): To ensure you received your order as quickly as possible, we changed the flight for your package, and it was delivered on time. So we hope you can respond to our email so we can better assist you.
Juliet H.
I ordered several items on their website and I’m so amazed of the quality of their products . It’s almost like originals . So happy with every product I ordered . Eric was so helpful in making sure that all my orders were on tracked . I’ll definitely order again .
Response from FasbagsDec 22, 2025
Thank you for your wonderful feedback, Juliet Henninger! We’re glad you were impressed with the product quality and that Eric was able to assist you with tracking your orders. We appreciate your trust and look forward to serving you again.
Mama T.
What a great experience the best customer service. The product is fabulous and could not be happier.
Response from FasbagsDec 22, 2025
Thank you for such a fantastic review, Mama Thais! We’re delighted to know you had a great experience and are happy with both our customer service and the product.
Andria M.
I love the customer service! The quality is Great too!
Response from FasbagsDec 22, 2025
Thank you so much for your kind words, Andria McNaughton! We’re thrilled to hear you love our customer service and the quality of our products. Your support truly means a lot to us
