VIPEKReviews of vipek.com

The V5 was easy to assemble and provides a ton of space for storage. It seems fairly sturdy. Excellent for a room without a closet.

I had ordered a rack with cover online, directly from the VIPEK website, and the dimensions listed online for the entire clothing rack were not the same as when I measured the rack at home. The measurements of the rack at home, once received and assembled were a lot smaller than stated. Once I called customer service, and explained, they were going to ship the correct rack, but they emailed me again and asked me to send photos of the rack, so I did. After review, they said the measurements listed online were of the cover, not the clothing rack. Then I sent them photos of the measurements of the cover and it was still smaller than listed. I advised, I had received the wrong clothing rack, after I dug deeper and searched other racks, and found another model that resembled the measurements I had sent out to customer service, but the rep. said, they didn't send me the wrong, that after review they could only issue a $50 dollar refund. I didn't want to go back and forth on this issue, so I accepted the refund, but I was not happy at all with the purchase. I purchased a rack with the dimensions I wanted and received a completely different rack, that was smaller. On another note, I will say, that I do like the clothing racks from VIPEK, they are easy to assemble and light. Not super strong material, but strong enough to hold the majority of my clothes.

Great purchase experience! Fast customer service, prompt delivery, excellent product.

Simple ordering process, delivered on time and product was as expected

Ordered a set of replacement bulbs for my 2024 Ram 3500. Had issues with a low beam light. Contacted customer support. They talked me through some steps with no luck. They sent me replacements within days and those corrected the problem. Great lights and awesome customer service team.

Love these, they are amazing! Fit well, very study, easy to put together, shipping was fast! Zero complaints!

When ordered directly from VIPEK website, the product never came and experienced shipping problems. I had to order the same product off of Amazon, and that was actually delivered. Product itself is very sturdy, easy to put together, and solved my problem. Not sure if the initial shipping issues were on VIPEK's side or some other issue, but it delayed me getting the product for about one and and a half weeks.

My overall experience was excellent! The communications were accurate. The product arrived on time. The product packaging was the best I have ever seen. Assembly was easy and the product itself was just as described, very substantial and exactly what I wanted. I am a very happy customer, Thank you, Paul......