VIOFOReviews of viofo.com

Their customer service is top notch. The individual I was working with went above and beyond in assisting me.

The dashcam A229 pro worked for three weeks and the 4K recording quality was good. Then it started refusing to format new SD cards and eventually it was no longer possible to activate it. Attempts to reset it were unsuccessful. I contacted Viofo support. They are very friendly, professional, and quick. After a few technical tests, they offered to replace the product. The return shipping costs were immediately refunded to me—I just had to wait about 10 days for the replacement dashcam to arrive from China. It came with a free SD card and now works without any problems. If only all companies were like this... Thank you, Jessica.

Die Dashcams von VIOFO funktionieren einwandfrei, bieten einen sehr guten Umfang eine einfache Bedienung und laufen auch jahrelang ohne Störung. Falls doch mal ein Problem auftritt, kann man sich an den sehr kompetenten Support wenden. Schnelle Hilfe garantiert.

Purchased 2 A229 Plus 2ch after researching many different dash cams. After several months usage on of the cameras stopped going into record mode. Used the Viofo website to report the problem. In short order received a response from Annie Shi with a solution. Her solution resulted in a successful resolution. She continued to follow up to make sure all was okay. Great customer service.

Dash cam works great. I realized it stopped working at some point but there were clear troubleshooting steps to resolve and support was helpful in sharing their suggested steps as well. A quick format of the sd-card with the new firmware loaded on it resolved an issue where it stopped turning on. This hiccup is the only reason for not giving it 5-stars.

I’ve got a VIOFO in both of my vehicles and they have been fantastic. But the icing on the cake is the support if you should need it. A piece broke off of my mount (probably due to the extreme heat wave we’ve had) and the camera would no longer hold in position. Within hours of asking for help, the support team sent me a replacement piece with so little effort I was amazed. No back and forth, no 50 questions, no selling your soul (or children). Just quick, concise assurance that they had my back when I needed it. There is no reason to work with another company for me. Thank you VIOFO!

I took the camera on recommendation, I did not regret it. At first there were problems with voice commands, their service came to my aid and helped solve the problem. Recently the camera suddenly stopped working, but with quick intervention and pleasant communication, the problem was solved by sending me a new camera. I really have no complaints, every recommendation, service at the level. Thank you, VIOFO team.

I have multiple cameras from Viofo, one in each of my cars, and have installed them in the cars of friends and family. They have been great and at very reasonable price. Recently I had a camera randomly stop working after two years and the company was very responsive and worked with me to handle repair service and resolve the issue quickly. I plan on putting these into any car I purchased that doesn't have built in cameras.