Daniel D.
Great customer service
Customer service was very responsive and easy to understand. Worked with me to resolve the issue.

VIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Daniel D.
Customer service was very responsive and easy to understand. Worked with me to resolve the issue.
Amir K.
I had an issue with my Viofo dashcam and Linda from the customer service team was brilliant. She was friendly, understood the problem straight away, and helped me fix it in minutes. Fantastic service!
Gerald S.
Nancy Ma has been the most amazing help at Viofo. She is very responsive and has been a constant help the entire time Ive needed it. Also The 329s is the best dashcam I have ever had!
M-H
Honestamemte pocas emprensas, Ofrecen un exelente servicio y atencion, Como viofo, Te dicipan cualquier duda y te asesoran en cualquier en temas de funcionalidad del equipo (en mi caso fue para la viofo A329S) De lo mejor en dasch cam 100% recomemdados
Nadavc
I contacted Viofo about a feature request- mirror the front camera on an A329, so I could use it as a rear view camera. Annie Shi responded saying the easiest way to accomodate this would be to make a custom firmware for me. I said this was fine and was asked to wait a while while they completed the request. A month later and it was done! Works great! The A329 is the only Starvis 2 dashcam with video out so it is perfect for this task. Very few companies offer this level of support. Viofo, however, is known for it- there are plenty of posts on the Dashcamtalk forum where users have made requests and gotten results. Viofo is also active on this forum and directly helps users there. Thank you Viofo for your great support backing your great products!
Angus
I contacted Viofo support when my A129 plus duo became unresponsive. Cassie helped me out and had a replacement dash cam sent to me (and a new GPS mount since I accidentally sent that back too... whoops). The new dash cam works great so far and the whole process was so incredibly smooth I almost couldn't believe it. I am genuinely very thankful for Cassie and Viofo for their help with this.
joocy T.
Great customer service! I have two of their dashcam in my cars. Would definitely recommend Viofo dashcams. Cassie was very helpful and solved my problems and answered all my questions. Thank you for the help!
souej
Ich nutze schon lange die Produkte von VIOFO und auch meine Familie habe ich unter anderem mit Dashcams versorgt. Ich bin von den Produkten begeistert und wenn doch mal ein Problem auftritt, steht einem der exzellente Service sofort zur Seite. Klare Kaufempfehlung!