VIOFOReviews of viofo.com

Ich habe 2023 meine Dashcam über Amazon gekauft, die Garantie war also längst abgelaufen. Als vor ein paar Wochen meine Dashcam nicht mehr lief, habe ich Kontakt mit dem Viofo Support über deren Website aufgenommen. Mir wurde in der ersten Mail direkt eine Vermutung für die Ursache genannt und nach insgesamt 3 Mails hin und her mit diversen weiteren Angaben. Ich musste auf eigene Kosten meine alte Dashcam an eine deutsche externe Firma senden und habe für 30€ Zuzahlung ein Ersatzgerät erhalten. Das finde ich, für eine ca. 300€ teure Dashcam weit abseits des Garantiezeitraums, wirklich toll! Es lief alles reibungslos, die Mitarbeiterin hat das ganze unkompliziert und klar mit mir abgewickelt. Wirklich toll, dass es heutzutage noch Firmen (wohlbemerkt abseits der EU) gibt, die so guten Service bieten!

I can't review the Viofo product yet as I haven't received it (it's in transit), but the support I've received from Nancy has been excellent. I only wish responses were a little faster, but I realize its a Chinese company, and there is a 12 hour time difference. Its comforting to do business that provides great customer service, before the sale. I will post an updated review once everything is installed.

hab eine A229pro seit zwei monaten,nimmt keine klare videos auf,sogar kennzeichen kurz vor mir an einer Ampel kann man nicht lesen,total überbewertet.

I got myself the Viofo A319m dash-cam and decided to have it hard wired in my car. flawless process. Perfect piece of equipment, superior quality. Couldn't be happier. Don't think twice, just go for it!

Excellent product and outstanding customer service. During a windshield replacement, the technician accidentally damaged the rear camera cable by attempting to connect it to the wrong port. When I contacted VIOFO customer support and requested a replacement cable, they graciously offered to send one. I have been using one VIOFO camera for about four years and recently purchased another for my second vehicle. The cameras are reliable, and the customer service experience was exceptional. Highly recommended!

Best support and Best Dashcam ever A329S

Purchased a a129 PLUS DUO in 2022, after 4 years in the Australian sun my main camera body finally gave out, but a few emails later and even outside warranty I was able to get a a replacement camera shipped to my door at the fraction of the cost of a new one through viofo support, never had such an enjoyable experience trying to get a replacement from any other company. they have earned a lifetime customer for sure.

Customer service is very prompt. Jessica was happy to help & guide me patiently regarding all camera issues. Followed up to make sure my issue was resolved & that dash cam was working properly. Great customer service from Jessica as always. Viofo products & support are top notch!