Valvoline Instant Oil ChangeReviews of vioc.com

I went in they seemed helpful. The job ended. Well except they said they put a sticker on the windshield they did not also they did not updated the dash light.

0 out of 4 tire stem covers tight. Unacceptable.

Valvoline Instant Oil Change - I’ve been a customer at the Belden Village location for over 25 years. I just left that location after my conventional oil change, INV # 212947. Friday 5/31/24 at 2:30 pm was the busiest I’ve seen. I heard the whole crew had been replaced last time I was there. (The current mgr is Austin ). I guess they did their job quickly, but what I didn’t like was the stern MILITARY attitude of the employees that serviced my vehicle. I felt that maybe even a very slight smile & welcome was appropriate but what I got was the presence of an army barracks instead. I had to ask if my tires were checked, asked if my air filter was ok, I don’t even know if they topped off my fluids. They didn’t say anything but “turn off your vehicle & how will you be paying.” Then I was motioned to leave. As I pulled out I said “hey a little less serious” to which Bart answered “we’re really busy” and I left as I said “ just lighten up a little bit “.

They are very professional and fast. But unless you don't care about your money I would not recommend it. Didn't look at my receipt until I seen the receipt email they sent. I didn't realize the cabin air filter they installed was $59.99 and that doesn't include the labor for installation. I just figured they wouldn't be to far over retail, boy was I wrong. It averages about $10 at most auto parts stores. That's one hell of a mark-up. 3 filters and synthetic oil change cost $230. Just did the same to my other car myself for $90.