Service you can see. Experts you can trust. We let you stay in your car, so you know the job’s being done right, right before your eyes. Our certified technicians have over 270 hours of professional training. Every full-service oil change inclu...
Valvoline Instant Oil Change (vioc.com) has 369 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 60 reviews with 5 stars · Clear filters
Deborah
Colin at the Halls Center. Maynardville Pk, Knoxville. TN. was very helpful. He checked all my fluids because I thought I had a leak. Everything was clear! He topped off my coolant and wished me a Merry Christmas! Except for the wait time on a Saturday, I was very pleased. They were very busy today, but kept the 3 bays moving asap. Thanks. Colin.
LW On the R.
Valvoline on Sunset Avenue in St. George Utah: great service!. It’s a drive-through service so you stay in your car and they show you everything they do and tell you everything they do. They showed me the filter for the engine air and said it had life for another oil change, so it didn’t need replacing. They gave me a manager discount because I had brought the wrong coupon. they put my tire pressure at the right level and filled my wiper fluid that I had brought myself. They call out a double-check on everything they do. Including lid and cap tightening. —Which…I’ve lost caps before at other places because they forgot to put the lids back on. I was running out of wiper fluid in NO TIME! — and a one dollar piece-of-plastic lid nowadays costs $13 at an auto parts shop. Crazy inflation!
David
Jason, Steve and Kevin were awesome. Seriously the lead tech that I dealt with was the nicest experience I've had with customer service in quite a while. VALVOLINE INSTANT OIL CHANGE 030058---Plainfield at I96 MANAGER Fabian 3234 Plainfield NE Grand Rapids , MI 49525
James O.
The staff are very knowledgeable, and friendly. The service is fast and the prices are reasonable.
Debra M.
My experience was great!! No long wait, totally professional and was in and out in less than 30 minutes. I highly reccommed them!!
Amy S.
I got my oil changed on Oct 19 around 9am at 28th and Pine Ave in Erie, PA. The guys were extremely helpful and courteous and I was overjoy with the service. Thanks so much! Great job guys!
JANET D M.
I had to pay $10 to have battery changed that had a warranty but they did great and fast
Michael C.
After a brief disappointment (oil leak after change), Tyler (manager) made things right. After several attempts to locate the oil leak, by two other service employees. Tyler took the time to investigate the situation further. Two more visits were necessary before he nailed it. The aluminum oil pan plug was deformed. He replaced it with a steel plug that has a rubber O-Ring seal instead. Ironically, the aluminum one is the recommended plug. So, I deleted my one star and converted into 5 stars. That did the trick. No more oil spots in my garage. Kudos to Tyler for his tenacious efforts. Nice guy too. No attitude except one of professionalism and courtesy. This facility is in San Clemente, CA. Michael C - 2008 Ford Explorer