Valvoline Instant Oil ChangeReviews of vioc.com

I was told I had to put Synthetic into my GMC when I had used a blend in the past. Then was told ok but they would not guarantee it. I said ok, then was told they no longer had the blend and had to use the Synthetic - it was required by the manufacturer of GMC, Buick and Cadillac. It was $20 more. They gave me $15 off and put it in. When I got home I called the GMC dealership and was told no I did not need to put in synthetic but since I had I should not go back to a blend. I called customer service at Valvoline and after some arguing on the phone was given $44 off (1/2) and the next day the manager of the shop that did my oil change phoned and just apologized. I said I felt I should get mine for $20 less every time I came in as they were the ones that caused me to have to pay this by putting synthetic in my vehicle. They said no. I was totally scammed and will never go back there again. My husband just took his GMC into a Tires Plus this morning and got a blend in his and it was less than half the cost of what I paid at Valvoline.

They refused to give me a receipt for my oil change. I called there office, and they stated that they need my Vin number, I do not have time to go to my car, and get my vin number, that why I go to a quick oil service. I guess the dealer might take long, but the customer service is outstanding next to your service.

I went to vioc, on Harlem Rd Cheektowga, yesterday, 7/5, a young lady came to the side of my car and I inquired about an oil change. She said Yukon GMC requires 5-6 quarts of synthetic oil. She said that’ll be $74.98!! I’ve owned 2 Yukons and I’ve never paid that much for an oil change. I left and went straight to MAVIS Tires, they gave me 5-6 quarts of synthetic oil for $34.99 with a $10 coupon. So I ended up paying $24.99 + tax =$27.00!!!! I’ll never go to Valvoline and I’ll share my experience with everyone that I know!!!

If I could enter 0 stars I would. They left the oil cap off my car and when I drove home the engine was COVERED in oil. They also did not seat the filter properly and I had a leak underneath the car. Finally, they broke the molding on my dash when changing the oil filter. This cost me over $150 in repairs to my car and they refuse to take responsibility.

Everytime that I am going to change my oil wherever I go they use 5 quarts and replaced the filter. Today for the third time I used a Valvoline Groupon on this location at 1004 S Hampton Rd, Dallas, TX 75208. The first 2 times I paid $10.87 for taxes and that's it. Today suddenly my engine grow because indicate my car used 7.5 quarts. Someone can explain me this? I paid $33.00 extra, I ended paying more that if I didn't have the $50 coupon. Two weird things; before they start the service they ask me if I had a Groupon and second how my car use more oil that it ever used in the 8 yrs that I have it? I don't have proof but some scams is happening in this location. Victor Merced

I took my car into the Alpine Ave location in Grand Rapids Michigan for an oil change and deep fuel system clean, I left after they competed the service and drove my car less than 400 feet and the motor locked up. This company has done everything they can to avoid taking responsibility for the damage to my car. Their customer care line would not return my emails or phone calls. I had to file a legal action against them before they would even contact me! Horrible, immoral company! Avoid at all cost! You can go to your local car dealership, Ford, Chevrolet, etc... and find a far better deal!