Valvoline Instant Oil ChangeReviews of vioc.com

products are OK. Service is terrible. There is no one to direct you which stall to go into. you can be first and be taken last. I needed an air filter they did not have it in stock twice.

In the past I got quick service so went back. But this time the guy told me I needed a new battery NOW, that it would die any day. It’s a good thing I didn’t believe him because I drove seven more months and just had somebody else check it out and it still doing good! When will scammers learn??

Had my oil changed oil leak started in a 2019 truck didn't notice had it changed 5000 later at valvoline asked if you leak was from the oil pan plug they said no I took it to the Ford dealership they said the oil seal on the plug was gone and it cost me $60.00 plus $50.00 to replace the new oil from the valvoline oil change becausethey had to drain it to replace it with a new plug. I'm very disappointed and would not recommend valvoline Incompetent staff.

Dayton Blvd, Red Bank, TN - Not to be trusted unless you know what questions to ask. They took advantage of my wife by upselling to a Synthetic/conventional mix by misleading her into thinking they did not have conventional available. If they do this, what else do they do? Shady

I pull up the guy with the beard comes out tells me it's going to be at least 20 minutes. I said sure no problem. 20 minutes later, I'm directed into the bay, the young african american gentlemen that greeted me was courteous and personable. I think the guy with the beard must have been the manager. I got the impression that he is not the easiest to work for. I had a groupon the "manager" came to the window and said before we do anything let's scan this groupon and make sure it's valid. I purchased my car from Carmax and I know before they put a car on the lot, they change the oil, rotate the tires and inspect everything. As he is stating all the upsells, I let him know that I got the car at Carmax, he said "all they do is wash it and put it on the lot. You have to go by CarFax." Of course I knew he was incorrect. I didn't purchase any of the extras it would have been upwards of $150.00. I kind of got the impression that either he is not a fan of the Groupon or he doesn't like us gays. Probably because he rarely makes any extra money on groupon from the upsells. I won't be going back I'll pay full price for better service