MidFirst BankReviews of viobank.com

Initiating a simple wire became a difficult process as my e-mail was having intermittent service. The customer service representative Diane was very professional, aggressive to find alternative solutions and staying on the phone with me until I was able to resolve the issue. The wire possessing on Vio Bank part was simple and straightforward. Once I found a workaround on my end, wire went out quickly. From my initial opening of an account 2 years ago until now, I have had nothing but good response levels and professional assistance. BTW, up until I just retired, I've been in commercial real estate lending with a large regional bank, I know good service and Vio is good at it from my experiences.

I first opened a high-yield savings account with Vio Bank in 2019. I have been extremely satisfied with the interest rates they pay the entire time. They quickly adjust their interest rates when the Federal Reserve changes its rates. Every time I have checked competitors, Vio is consistently offering the highest rate or at least a very competitive one, maybe a few basis points below the best. I stick with Vio because I can trust they are not going to exploit customer inertia & inattention, they are constantly working to offer a competitive interest rate and keep my business. Vio is not a full-service, brick-and-mortar bank. It's just a place to stash money that you want to keep liquid & FDIC-insured while earning the best ROI available given those constraints. As of the date of this review: Vio is paying 4.46% APY on my FDIC-insured money market account. The HYSAs advertised on NerdWallet are paying anywhere 3.7% to 4.5%, only one of them beats Vio at the moment and just barely.

Vio has provided me top of the market interest rates on my money market account with them. I have had no problems with them.

I've had no issues with this bank, and they have phone customer service on Saturdays (as well as during the week). Over the last few years, they have provided a consistently high interest rate as well. When you initiate a transfer in from their website, there is a few day hold but if you initiate it from the external bank to Vio Bank, there is no hold.