Vinyl Me, PleaseReviews of vinylmeplease.com

I order the 12pk “scratch & dent” (+$200!!) & I had high hopes for some winners… (VMP has wronged me before— why else would I have 3 copies of Nil Frahm’s “Spaces; every bonus record they sent me was the same). I was enticed, but unfortunately was met with usual regret upon delivery: I recognized 3 artists, wanted 1 record out of 12. Additionally I was bombarded with phishing emails after ordering & pointed at articles breaking down VMPs demise. Disappointed, if not hoodwinked. Contact me about a return ?

It took a long time to get my item shipped.

It took a month and a half to finally receive in-stock records. Had to reach out 3 times over 3 weeks just to get an update. Even then the information was incorrect. Also, the "dents and dings" deal was a bit misleading. Most fell in this category, but one record was pretty crushed and some were not even sealed. One was just a cast-off from a box set. In whole, not a great experience

Very slow on turn around with delivery ordered and payment made on 19/02/25 didn’t deliver until 01/04/25 from US to UK

You guys are s shadow of former self. Monthly picks are pathetic. New format of the club is also no good. Going to give it one more QTR and hoping for improvements.

Just not pleased with the new format and will be deciding whether to keep my membership or move on. What I liked about VMP was the idea that you would select and send me something for me to discover - if I have to pick myself then the likelihood I will pick something I am unfamiliar with is low.

Sadly, horrible customer service has destroyed an incredible product like so many others. I have been a customer for eight years and, sadly, have decided not to auto-renew this September due to a two-week customer service debacle that should have corrected itself in a matter of three minutes. The upside is that I just saved myself from having $464 drawn from my account. Is the product good? Yes. Is it an extremely expensive luxury product that should have competent and honest customer service attached to it to help justify the cost? Strong yes. Now my issue was not a huge deal by itself (the site screwed up and charged my credit card instead of applying my store credit, of which I have $330 since eight of the last 12 months of records I did not care for, so banked the funds vs. getting the record of the month). Easy enough and should have taken an agent mere minutes to correct, no? Oh boy, that's not how it was resolved. Fourteen days after initial contact, the agent decided to reply. He, of course, blamed other team members for not responding even though he was the only agent on the ticket. He did the math incorrectly when applying my credit; I had to spell it out like I was teaching my seven-year-old how math works. Upon “proving” my math was correct, he said he would make me whole. He did not, and when I followed up about why he did not make me whole, he claimed he did. Thankfully, by this point, I had lost faith and had detailed notes, so I had to prove I was right and he was wrong for the second time. He admitted to not following up with applying the credit but tried to pass it off as if he did, presuming I had not done my due diligence and kept records (he could have gotten away with his lie for close to 100% of people I am sure). He refuses to let me speak to a manager and simply wants it to go away (I would, too, if I were in his shoes). I have emailed the general customer service team twice to express my frustration, but I have not received a single response. The silver lining: close to half a grand to spend on music elsewhere.

Good quality of records (pressing, selection etc) but the packaging is poor for me. In my opinion as a collector and buying online for years the packaging is important and must be improved. The 9 out of 10 records in my collection arrived damaged. Also long time waiting for records to arrive in Europe.