Vinyl Me, PleaseReviews of vinylmeplease.com

Fumes released that strained my facial muscles when I opened magazine shipment.

Some how I picked the wrong album for March and can’t delete it, sent 2 emails. YOU NEED A PHONE NUMBER.

A once excellent service has seemingly fallen apart. Initially gutted to have international shipping taken away, though less so since seeing the continuous changes to RoTM and selections available. As well as ongoing issue fulfilling orders. My order of Black Sabbath’s Master of Reality is only a few weeks off its first birthday (ordered March ‘24). Please send me my record, then I can thankfully not have to think about VMP again. A very unreliable service.

Received multiple warped copies of records and was offered a store credit but I no longer have a subscription because they have canceled international customers program so that credit is rendered useless for me

After 2 years, I am not renewing when my subscription ends. The company and focus are not what they were when I joined. The track I originally joined under no longer exists. The recent curations since then have not been promising of things to come. Constant delays and pushbacks of preorders, multiple times. I have several that are going on 7 months behind. When I joined, the idea was "the experience" as they pitched it. Putting on a record and sitting down with the liner booklet to read while listening, for deeper immersion. The booklets are now gone, replaced with a monthly generic zine. I have several months left that I will ride out to see how it goes, but having swapped for store credit the last two months in a row, it's not looking good.

On September 5, 2024, I placed an order with this company. It was an order using $300 of store credit that I had accrued over the years. It is now November 12, 2024 and I still do not have my order. All items in my order are IN STOCK. Customer service takes a week to reply and when they do, they provide irrelevant information and do not answer my question as to when my order will ship. I have contacted customer service SIXTEEN TIMES and they still cannot give me a straight answer. I can see the same comments on other review sites signaling that this is not an isolated issue. This company is becoming fraudulent and sketchy.

I'm wishing I'd come on here and read reviews before ordering a digital gift card for my nephew. I think I did one two years ago for him, but clearly the customer service has gone downhill and I'm adding my review to others that report this in hopes of helping someone avoid a mistake or maybe even prompting the company to step it up. -My gift card never came. I've reached out four times in one week and received only one response (four days ago) saying they'd speak to management. It's SUCH a simple thing- just send the card! Very frustrated.

They went downhill really fast. Zero customer service