Mario
Fake + no cancellation or refunds
Don't buy there unless you want fake stuff! Seriously, they ship everything from Tambon Aranyaprathet in Thailand which is home of a huge knockoff market and as if that wasn't enough they offer no cancelation or refund. Please don't make the same mistake as I did.
Response from Vintage Club ClothingFeb 13, 2024
I am sorry to hear that you had a bad experience with our business. However, I believe your review is not accurate and does not reflect the reality of our products and services. First of all, we do not sell fake stuff. All our products are authentic and we source our products from reputable suppliers and sources. We have a strict quality control process to ensure that our customers receive only the best quality and genuine items. Secondly, we are a Canadian company and we do ship some of our products from an inventory in Aranyaprathet in Thailand, but that does not mean they are knockoffs. Thailand is a well-known hub for trade and commerce in Southeast Asia, and it has a vibrant and diverse market that offers a wide range of vintage products. We buy tons of discarded apparel shipped from the USA in many locations globally and give them a new life. Thirdly, we value our customers and we strive to provide them with a satisfying and enjoyable shopping experience. We are always open to feedback and suggestions, and we are happy to resolve any issues or concerns that you may have. However, we do not appreciate false and misleading reviews. While we understand that you had second thoughts after purchasing and wanted to cancel your order, your order was already shipped. We still offered you the option to return and refund upon receiving your order. Your review was posted four days before you received your order, making false accusations. Reviews are intended to be for genuine experiences and not to be used as leverage or pressure to get your way. While we disagree with your method, we still have offered an option to return your order now that you have received it. If you are a genuine customer, we kindly ask you to contact us directly at [email protected] and we will ensure your concerns are addressed and rectified. As this was not a genuine experience and you have posted this review in bad faith, we kindly ask you to delete this review, as it violates the terms and conditions of Trustpilot. Should you still feel dissatisfied with your order, you do still have the option to return. Thank you for your understanding and cooperation.