VingliReviews of vingli.com

Edit: After seeing my review on Amazon, they gave me a full refund. Ordered a fireplace. First insert was very noisy and kept shutting off. They shipped a second one that smells like something is burning. After asking to be refunded I was told to disassemble and send it back. I have no way to package it and ship it back.

Ordered one item and received another. No communication, no way to get in contact. Can’t be trusted.

We bought several VINGLI 20x10 tents for our high school non-profit band program. They were perfect at first, easy setup, sturdy, and provided much-needed shade for our students during long competitions in the brutal Texas heat. After only light use, one tent’s locking mechanism failed because the internal spring fell out. I contacted VINGLI, explained that these were used by a school program with a very limited budget, and even provided our Amazon order number. Their only response was that the “warranty period had passed,” and they refused to send a replacement part or frame, only offering a small % off another tent. It’s disheartening that they knew these tents were being used for students in extreme heat and still wouldn’t help. A great product shouldn’t fail after a few uses, and a good company should care enough to make it right. Unfortunately, VINGLI doesn’t.

I received an incorrect piece to a bathroom shelf. They were unable to resolve and did not offer a workable resolution. Product ships from China and is a one time set up item, not designed to be moved much or unassembled