Vine DisposalReviews of vinedisposal.com

great company good service

Have been using this company for years. Great customer service and always delivers on time!

he experience exceeded

Vine Disposal is all about business, they are quick responding and fast to provide the services that they promise. They professional and knowledgeable about their products and quick to update their clients to any new changes. I am a Veteran, so I inquired about a Veteran discount with Zina, she said yes that there was 10% off offered to Veterans. Once she realized that that promotion had ended, she immediately called me back to inform me of that ended promotion, she was also informing me that there was a new promotion in place with bigger savings. I really appreciate that she was concerned enough to keep me updated about their company promotions.

Its always a great experience and great service

The customer service is amazing ! I will be continuing to use vine disposal. They have the best rates !

Let us start by saying how shady this dumpster contractor is. Untrained kids answer the phone; some are hard to understand their English. They make claims that they can deliver on a specific date and do not. They arbitrary charge your CC for a dumpster delivery day in advance of delivery. Then charge you for overages of mixed material or excessive material when the dumpsters were not over the full edge line. Nor provide a weight ticket of the tonnage. Mr. A, (Trust pilot doesn’t allow real names) their credit/customer service associate, states he is going to credit your account for dumpsters delivered that had trash or clay in them from previous sites but does not. Multiple times the dispatch lady blows you off and says she will call you in the afternoon but does not. When you ask for the owner or manager you get the run around and never speak to one. On one deliver date (Saturday) they told us at the day of, after calling them, that the Metro concrete Recycling center is closed on Saturdays and they cannot deliver the 12 yard. We informed them that this was the last dumpster, and we were going to be live loading with a standby Mini-Excavator. Lost money on the Mini—X rental because of them. On another day they picked up a full dumpster and placed it in the street for days which blocked the right of way and upset the neighbors. Another instance, one of their drivers told me I quote "It’s not in his job description to remove trash and clay at the bottom of the dumpster" He claimed he did not dump it. Lastly, Mrs. Mary G., in billing, makes claims that she will send photos of the over-filled dumpster (of which there were none) and weight tickets and doesn't. Stay clear of their shady tactics!

I've used Vine Disposal services several times and they are my go to when I need to declutter the yard and home. From the initial call, application, delivery & pickup -- all have been smooth. The dumpsters are in great condition considering how affordable they are. Happy with them!