Seeni V.
Good 👍 service
Good 👍 service
Response from VIMA CosmeticsJun 27, 2026
Hello Seeni, So glad to hear it! Thank you for sharing that. 💛 VIMA Cosmetics 💖 Customer Support Team

VIMA was founded with a passion for beauty and well-being. Our mission is to offer high-quality cosmetics that not only meet the highest standards but are also ethical and sustainable. All our products are vegan, cruelty-free, and free from harmful ingredients like parabens, allowing you to enjoy your beauty routine with peace of mind. At VIMA, we believe true beauty comes from confidence and authenticity. Our products are designed to enhance your unique beauty and help you shine in every situation. Together, we’re making beauty more conscious, beautiful, and better for everyone.
VIMA Cosmetics (vimacosmetics.com) has 573 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Cosmetics & Makeup · Sheridan, Wyoming
Excellent

Cosmetics & Makeup · Sheridan, Wyoming
Excellent

Cosmetics & Makeup · Sheridan, Wyoming
Excellent

Cosmetics & Makeup · Sheridan, Wyoming
Excellent
573 approved reviews, newest moderated first
Seeni V.
Good 👍 service
Response from VIMA CosmeticsJun 27, 2026
Hello Seeni, So glad to hear it! Thank you for sharing that. 💛 VIMA Cosmetics 💖 Customer Support Team
Lindsey
Their money back guarantee is a scam, wont accept a refund for their bad product that took over a month to get delivered. DO NOT BUY!!!
Response from VIMA CosmeticsJul 6, 2026
Hello Lindsey, We're sorry to read this. After searching our records, we have no order linked to this review, and unfortunately Trustpilot has not provided us with any details that would help us locate one. We do want to flag that there are unauthorized stores using the VIMA name that are not affiliated with us in any way. If you believe your purchase was made through vimacosmetics.com, please reach out to us directly there and we will look into it straight away. VIMA Cosmetics 💖 Customer Support Team
Debbie
I received my order and I was disappointed because the package looked like it was opened and sealed back up with tape. When I opened the package, I was missing an item the Primer was not there and I really wanted to try the Primer I use the Foundation and love it. I contacted Vima and they responded right away by email, and I explained the problem and took pictures of the package and the items inside and what I was missing. Mila got back with me and explained that they could see the package was tampered with and that they would be sending me out a new order. That was so kind of her I feel she went above and behind to do that for me. It's nice to work with a company that responds to your issues right away. Thank you, Mila,
Response from VIMA CosmeticsJun 9, 2026
Hello Debbie, Mila will be absolutely thrilled to read this! A tampered package is such a frustrating thing to deal with, and we're so glad she was able to step in and sort it out quickly. Thank you for giving us the chance to make it right! 💛 VIMA Cosmetics 💖 Customer Support Team
Lisa B.
I was sceptical because getting the right colour was a nightmare so I stuck to what I knew. I sat one evening and thought yep will give it a go so I bought it…..so so glad I did I love it, it’s so creamy smooth going on, instantly sets to your skin tone am so happy I tried this 🫶🏻 the offer they give is just brilliant I buy two a little cheaper and they offer different payment options. I wear makeup every day so I suppose it goes quicker sadly but I won’t be going back as I found the prices were getting stupid, higher and higher but am so chuffed I gave vima a try and my sons partner tried and loves it to 🫶🏻
Response from VIMA CosmeticsJun 9, 2026
Hello Lisa, Taking that leap after years of colour-matching stress and having it just work — that's such a good feeling! So glad you and your son's partner both love it. We hear you on the pricing and genuinely appreciate the honest feedback. It means a lot that you gave us a chance! 💛 VIMA Cosmetics 💖 Customer Support Team
DT
Love this product. Have suffered with rosacea in the past and this foundation makes me feel covered and secure all day, but it’s not heavy.
Response from VIMA CosmeticsJun 4, 2026
Hi there, Feeling covered and confident all day without that heavy feeling is exactly what we hoped for — especially for skin that needs a little extra care. So glad it's been a good find for you! 💛 VIMA Cosmetics 💖 Customer Support Team
Tara K.
Great customer service, Mila was absolutely amazing! Thank you for everything
Response from VIMA CosmeticsJun 3, 2026
Hello Tara, Mila will be so happy to hear this! Thank you for taking the time to share. 💛 VIMA Cosmetics 💖 Customer Support Team
Jenny A.
This product truly lives up to the hype. I had previously ordered a solid stick version of this concept of makeup from a different brand, but it was just too chalky and made my skin look so dry. It actually drew out all of my lines and imperfections. Deciding to try Vima was such a great decision! A little goes a loooong way and the blend to my actual shade is flawless. It leaves my skin glowing and hydrated, and it’s honestly so fun seeing it turn from white to my skin tone. Shipping took what was quoted and the tracking was sufficient. Any negative reviews about the shipping are people being too impatient in my opinion. It’s worth the wait and such an amazing product. I’ll never use anything else! Thank you Vima!
Response from VIMA CosmeticsMay 31, 2026
Hello Jenny, The fact that it turned things around after a disappointing experience with another brand genuinely means a lot to us! And we love that the colour-changing moment still feels fun every time. Thank you for the patience and the trust — we'll never take it for granted! 💛 VIMA Cosmetics 💖 Customer Support Team
Jacq F.
Fast Shipping and i love the Colour Change Foundation & Mascara this is my second order with Vima its a definite 10/10 for me & 5 stars 🌟 😊
Response from VIMA CosmeticsMay 29, 2026
Hello Jacq, A second order and a 10/10 — we are so happy to have you back! The foundation and mascara together are such a great combo. Thank you for sticking with us! VIMA Cosmetics 💖 Customer Support Team