Rakuten VikiReviews of viki.com

J'ai résilié mon compte chez viki car les traductions en français ne suivaient pas . 2 personnes de ma famille ont aussi résilié. De plus on se fait critiquer quand nous émettons notre mécontentement

BEWARE ON 7 DAY TRIAL OFFER On March 31, Viki offered me a 7-day free trial via their website, to which I agreed by clicking "Yes" to the offer. However, on April 1st, Viki charged my credit card $5.99 for a monthly plan without my explicit consent. Customers must be informed during the free trial offer that they are not eligible for another free trial if they have previously availed of one. Otherwise, customers are left in the dark about their eligibility status. This practice is deceptive, as it lures customers with a free trial offer only to charge them for a monthly plan. Viki's defense is that this condition is outlined in their terms and conditions, which were not adequately disclosed during the sign-up process. According to their terms and conditions, Viki should have detected my ineligibility for the free trial after I entered my credit card number. At that point, Viki should have informed me of my ineligibility and offered an alternative plan. However, Viki failed to do so and instead automatically charged me for a monthly plan. If I am indeed ineligible for the 7-day trial, this should have been clearly communicated during the signup process. Viki's failure to do so constitutes unethical business practices.

Buongiorno, purtroppo sull'app le serie non riesco a cambiare audio in italiano o spagnolo, ma me li da solo in lingua originale e posso cambiare solo i sottotitoli .

det er så dårligt. De svarer ikke på nogle af mine emails. De har sikket hacked min konto. Kan ikke anbefaldes her fra🤬

Viki completely sensors any and ALL reviews and discussions. There is Zero freedom of speech. If they are offended by anything how ever trivial they slap a violation of community guidelines on it and delete it and that’s if they even tell you about it. Often it’s just deleted without notice. Though they have zero guidelines posted anywhere on the app. Furthermore they will continue to charge your account no matter how you try to delete the account… if you signed up under Roku you have no way to stop them from charging you and canceling no matter how you escalate the problem ( for example you not longer have the Roku tv you initially subscribed with and your Roku account shows no such subscription) they will just tell you to cancel account in Roku even if Roku can not find any subscription…. I literally had to cancel my credit card to stop them from charging my account anymore and this was a yr after trying to get their customer service department to help me …. They have terrible customer service. …. The show catalog is good but you will have to pay to watch almost anything …. If you have standard pass your paying for you still have to watch ads. Pass plus doesn’t open all movies some you still have to rent extra.

I was promised a free trial for both Plus and Standard. I signed up for a free trial Plus at first but was not allowed access to my show so switched to Standard knowing that I will get a free 7-day trial first. But it automatically charged me $59.99. I was in shock and cancelled right away but the money was already billed out of my account. I have demanded a refund but have not received any response. This is awful and very much uncalled for. I would not recommend this platform to anyone if there were such a flaw in the software. It doesn't make sense that I was charged $59.99 for switching my plan to another free trial too. I didn't even use my subscription and cancelled it right away.

J'ai découvert cette application par hasard en cherchant un drama coréen qui n'est plus sur Netflix. J'ai une bonne connexion internet avec la fibre. Malgré cela, après avoir commencé à regarder le drama que je voulais, j'ai vite été déçu par la qualité d'image qui oscillait entre le 240 et le 480p. Moi l'ai vu en véritable HD sur Netflix, pas de comparaison possible. Je pensais avoir trouvé un sérieux concurrent à Netflix qui augmente un peu trop vite ses prix, mais ce n'est pas encore le cas. A fuir !!

The fact you have to watch 3- 4 ads, usually the same one every 3 minutes is an absolute joke. Not to mention if the ads even load or freeze, and restart the app. That's right for 3- more ads to get back to where you just were. Horribly programmed. This is just greed at its finest. 12 ads In 3 minutes without watching anything is beyond ridiculous. Find another/ better app to use. This just sucks