Rakuten VikiReviews of viki.com

Very very frustrated..... went to Viki when Drama fever went down. I PAY over 10$ a month for these dramas. Im SO tired of them uploading the new dramas and I have to wait sometimes 3 days to get the english subtitles on them...somtimes I start watching and half way thru, the english subtitles stop. You'd think with all of us paying they could get this done at time of release, or just don't put them up until it'd done.....SO SO frustrated with this and being a paying customer.......they charge me more then Netflix....seriously????? Come ON VIKI, pay someone to do your subtitles asap please!!!!!!!

Ok I loved that t was able to see some Korean drama again after drama fever rudely left. But Viki, what are you doing! Missing subtitles for some of the conversations! I am watching “where the stars land” and I guess the translation fell asleep?? Anyways, I was wondering why “my secret Terrius” was not on viki.

The basic Viki Pass offering provides good entertainment value, but BE WARNED. Rakuten Viki has significant problems with its Viki Pass Plus access to Kocowa programming. If you encounter these problems, expect NO technical support. AND: Rakuten Viki WILL NOT refund your money. The problem: Kocowa programming stops streaming cleanly. The video stream is interrupted by successive stops as the system attempts to load the next bit into the buffer -- or something of the sort. The result is effectively impossible to watch. Rakuten Viki acknowledges this problem and has indicated that it has affected some other users. Rakuten Viki technical staff are apparently incapable of addressing this problem, which they claim is related to the DRM in the Kocowa content they merely relay. Rakuten Viki has indicated that there have been other -- difficulties... -- with the Kocowa product. It also appears Kocowa technical support is incapable of correcting the problem (attributed to their product by Rakuten Viki customer support staff), and blames the Windows operating environment; this is technobabble twaddle, as the programming is not touching the OS in any appreciable way. This problem does not affect non-Kocowa Rakuten Viki content. Since Rakuten Viki is unable to deliver the content, I have asked for my "Pass Plus" fee, beyond the basic Viki Pass fee, be refunded. Rakuten Viki has refused to do so. When asked to cancel my subscription altogether, and refund my money, Rakuten Viki has refused to do so. [After much back and forth, to the brink of Sending Nasty Snailmail, Viki arranged to cancel my PassPlus, and credit the difference to a plain Viki Pass account. It is a resolution of sorts. One could only wish the company had not dragged on making this better.]

I use to really like VIKI, I also didn't mind paying the ad-free subscription nor were the number of ads on the free subscription weren't that bad, however, they changed so I stopped paying the fee and now there are 4 ads like every 5 minutes. It's ridiculous. Personally, I think you might as well go to other free sites that have them pop-up ads.