Joan S.
I am a paid member for standard…
I am a paid member for standard viewing. I am now only able to watch Viki with commercials. Please reinstate my membership.

Viki is an American subscription video on-demand over-the-top streaming service. It streams videos similar to other services, but also allows users to subtitle content available in 200 languages as well as providing original programming. Headquartered in San Mateo, California, it has offices in Singapore, and Seoul, South Korea.
Rakuten Viki (viki.com) has 354 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Joan S.
I am a paid member for standard viewing. I am now only able to watch Viki with commercials. Please reinstate my membership.
Holly
There are so many bugs and glitches with Viki that a lot of times it's unusable. They need to fix these issues but they never do. It often just stops working on my TV and the only solution is to take time to uninstall it and reinstall it, then it works again. I shouldn't have to do this for something I'm paying for. They should refund me for the time I cannot access what I'm paying for because this is getting old. Also, a lot of times where you left off on your TV won't even register on your computer and you don't know where you were. The list of problems is endless. Probably the worst app I've ever used.
Chaweewan P.
Not get Vicki pass why
cc
trop de pub! et les pub bug tous le temps faut actualise donc re pub
kilroy
Subscribed to Viki plus using a virtual card through Paypal. I only used this card on Viki. last week I started to see fraudulent charges on the card. The only service I used the card on is Viki.
Jon D.
Rakuten Viki is nothing more than a 3rd rate advertising platform this is my 14 year old daughters opinion. I timed 3-4 pop up adverts every 7 minutes is rakutens way of driving viewers towards paying. Many countries have now banned this type of subliminal advertising therefor rakuten would be well advised to cease this practice.
Disapppointed
I am a premium customer, but I plan to cancel before my next renewal. It is a total waste of money. First there is a wait period for subtitles to be added- which may take days. Second, Viki relies on volunteers to add subtitles that may or may not be accurate. So, why is there a fee? Third, except for not having to watch commercials, there is no difference between paid and free subscribers. After the two shows I'm watching end, I don't plan to visit Viki again. How I wish Netflix would purchase rights to the webtoons, since it is more reliable and not as frustrating to watch as Viki.
ROQUE/HELEN
I’m paying monthly to watch dramas on Viki and time and time again, there’s no subtitles on the dramas that are supposedly “On Air”. I have made my complaint before and others too but nothing has been done. This is not acceptable since we are paying to watch and how can we watch when there’s no subtitles.