Rakuten VikiViki is an American subscription video on-demand over-the-top streaming service. It streams videos similar to other services, but also allows users to subtitle content available in 200 languages as well as providing original programming. Headquartered in San Mateo, California, it has offices in Singapore, and Seoul, South Korea.
Rakuten Viki (viki.com) has 354 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Skylar V.
This site is definitely a scam!! I subscribed two years ago to watch something that wasn't available on other streaming sites but even after I canceled my account I was charged and on top of that my email was changed to an email that was not mine very easily. When I requested a refund I was charged instead. Don't ever use this company unless you are in for the long haul!
VIKI SCAM V.
THEY WILL SCAM YOU OF YOUR MONEY EVEN AFTER I CANCELED MY VIKI.COM ACCOUNT SUCCESSFULLY 2YEARS AGO!!! THEYVE BEEN CHARGING MONEY OFF MY BANK ACCOUNT UNAUTHORIZED!! IVE HAD TO REPORT FRAUD ON THEM TO MY BANK TO REFUND MY MONEY CAUSE VIKI.COM GIVES NO CUSTOMER SERVICE MEMBERSHIP PHONE # TO CALL & COMPLAIN. THEY WILL STEAL YOUR MONEY.
Globe T.
VIKI is only showing partial contents, arbitrarily translated and even poorly interpreted contents from China, Korea, Japan. Nowadays, they are pushing Chinese contents, for promotions. And, there is nothing you can do to custom display your favorite shows. Also, their content posting is lagged for over 24-36 hours (without English Translation yet) and as a paid user, this is unacceptable.
Lulu
Everytime I click on a page like "explore" or "movies" I get an error that says "404 we can't seem to find the page you were looking for" I don't understand why I keep getting it but when I click on any shows/movies from the main page I'm able to watch it. Ever since the new update the website always seems to crash.
Silver G.
I have had weeks of videos freezing, endless buffering, or video freeze but audio continues. I made several reports, no response, no resolution. I have been watching Viki since Drama Fever went off the air and initially I had no problems other than translation was not as good as Drama Fever. However, weeks of these types of problems with no resolution and reading other reviewers also experiencing the same problems, it is time to cancel my premium subscription.
Ashton K.
I sat through 3 cycles of commercials. The same one always plays 3 times and then it goes to the show. It played it 9 times in a row and this is not the first time. I like the content and understand the advertising for free streaming but this is ridiculous. By the time my show is playing I am already done with my food and no longer streaming anything.
Maurizio Di L.
Servizio clienti e tecnico pessimo . Non professionali . Dopo 6 mesi ancora attendo l installazione della serratura e sto pagando il servizio .oggi per la 5 volta non si è presentato nessuno per l installazione e pago il servizio da 6 mesi . Loro ne sono a conoscenza e mi hanno risposto che non e un problema loro . Mi sono rivolto al legale. Da evitare assolutamente.
Beverly Hood B.
When I first started watching Viki is was really good. No issues. But, lately, movies just stop in the middle. I have to get out of the movie and back in. Just pauses in the middle. I am NOT a paying customer and I am glad I am not if they cannot fix the quality of their issues. I have uninstalled and reinstalled and it does not make any difference.
