Rakuten VikiReviews of viki.com

Too much God darn ads!!!!!! Toooo much!!!!

Very discusting app a episode takes 250 mb but the adds itself take 300 mb so many adds it keeps showing adds from every 5 mins I'm uninstalling app app was good but was distinguished by the adds really fix this if you keep putting adds every 5 mins no body is going to subscribe it everybody is going to uninstall really hate your strategy of getting subscribers very discusting app because of adds other than tat app is good

This is so frustrating. The episodes don't even start. They're either cut off in between or not working at all. Their customer service sending the same thing over and over again. They asked for proof and you gave them proof and say they fixed it. In the end it is still the same thing. Not working overall, what a waste of money.

Programming good but the app is a dud. If I see another "Oh No! Something has gone wrong" I think I will scream!!! I am sick of "Try again" messages. As well as "can't connect to server", "log on again", "Cant generate pin number"!!!! I don't have any problems with any other apps

I wish I read these reviews before getting a Viki subscription. Every time I’m watching a drama, in the middle of an episode, a 404 error shows pops up on the page. Also the save time for shows are not accurate. I would pause and exit an episode and when I go back to watch it, it’s about 10-15 minutes behind from where I originally paused it. Sometimes, the whole episode just starts over randomly. Also the app version on Apple TV or Fire TV is terrible. The app isn’t user friendly at all and the subtitles are slow as well. If possible, use a different platform to watch your shows. Also the refund policy is terrible too and they label anything as “accidental” to not give you your charge back. Plus the support team responds to your tickets in Chinese which makes it hard to understand the process of your tickets if you’re not familiar with the language. I had to translate all their responses online. Anyways, if you’re thinking about subscribing to Viki, please save your money and don’t. If Dramafever was still active, I would’ve stuck with them.

They have recently implemented a couple of onerous policies for current subscribers that screams plain and simple GREED! First: those with standard subscription now have to contend with advertisements. To get to what you had originally enjoyed when you first signed up, you'd have to pay an additional $49.99 annually. Second: they have placed highly rated shows, old and new, under Viki Plus, an upgraded subscription meaning MORE MONEY! Shows that we enjoyed before, we can no longer rewatch unless we upgrade our subscription. If you're thinking of subscribing, I advise you not. It's a money trap and these people have no integrity. SHAME OM YOU, VIKI

Constantly get part way through a show only to switch to constant buffering. Happens on both Firestick and MiStick Used to work OK, and all other apps still working perfectly. Have given up using Viki due to their abysmal technical abilities.

I love Viki, but the continue playing function doesn't work. Not only does it not register at what time you stop watching an episode, but it sometimes doesn't show the series in there at all. It's been like this for over a year now.