Vienna Unwrapped's Vienna Travel ConciergeReviews of vienna-unwrapped.com

I am so glad we used Barbara to help plan our trip to Vienna! She was so patient with my many questions and helped us to book an unforgettable trip. She booked a local restaurant for us that was delightful and booked a private courtyard tour for us that was the perfect combination of history, architecture and fun. I also appreciated having our itinerary available on my phone in the Destinationbook app. We usually plan trips on our own, but I highly recommend using Barbara to help book your trip to Vienna as she truly does bring a local perspective that helps to make your trip extra memorable and special.

We'd been to Vienna on vacations twice before, about two weeks in 1999 and several days in 2017 as part of another trip. We wanted to visit a city reachable by direct flight from Washington DC that we liked but that hadn't become greatly overwhelmed by tourists. Vienna fit the bill, but left to our own devices, we feared that we'd mostly do the things we'd done before. Barbara listened to our likes and dislikes, and created a plan that blended new attractions with selected old favorites, which greatly enriched our trip. (In the past we'd proudly avoided reliance on guides and trip planner; Barbara has changed our approach, at least if we can find people as talented and helpful as she was.)

Barbara Cacao, owner of Vienna Unwrapped, helped us to have a great experience in Vienna. We wanted to go to a ball. During the 2024 summer she met me there as I was exploring the possibility. Then, for the ball itself the following winter, she knew how to get the tickets, how many to get per person (3!), great places to see, best app for subway, help in getting a cheap hotel within walking distance of everything. Would strongly recommend engaging her on your first visit to Vienna.

Great time in Vienna. Beautiful city and so much to see. Barbara was so responsive and gave great suggestions. The app was easy to use and she gave on the fly changes to our itinerary that made it extra special. It was very hot and we asked about a place to swim and cool off. We rented a car and set out on a short trip to the country and experienced a nice Sunday afternoon at Bad Fischau which was a highlight of our trip to a natural spring fed swimming spot and hanged out with the locals. Highly recommend!

Vienna Unwrapped, guided by Barbara, delivered an exceptional experience tailored precisely to our preferences, fully reflecting the initial brief. As a family we travel a lot round the world, always looking for hidden germs in places we visit. The itinerary Barbara crafted allowed us to get precisely that and immersed us in Vienna's history and musical heritage during our private tour by Katarina. Proposed dinning was also a highlight, particularly the Easter Brunch at Mezzanin 7 salon privé, reminiscent of Alice in Wonderland. Barbara's attention to detail ensured every moment was memorable. Highly recommended for anyone seeking an insightful and delightful journey through Vienna's cultural tapestry. We highly commend Vienna Unwrapped for their excellent recommendations and exceptional service.

I had viewed Vienna unwrapped website during my research on Vienna, so I decided to engage Barbara for some advice. Barbara gave us several dining options during the Christmas period and was very generous with her time and expertise. To be able to book a traditional Austrian restaurant 2 weeks before Christmas was incredible -we are very excited. I can't wait until we arrive in Vienna. I would not hesitate in recommending Barbara's services. She is knowledgeable and most importantly a great ambassador for Vienna.

What made our experience great? One word, Barbara! Austria was my dream trip for multiple reasons since I was a child. So once the availability of time and adequate budget came together, we booked our trip. I tend to research and plan very extensively. one of the resources I used was Vienna Unwrapped (our trip was divided equally over 2 weeks between Vienna and Salzburg). I have been planning or vacations for the past 34 years, so I thought, I have got this. I was very mistaken, Vienna is a complex city and we had a large itinerary. I quickly became overwhelmed, I decided to contact Barbara for help. Best decision made regarding this trip. I gave her our wish list and she did the rest, she put together a beautiful itinerary, so detailed and it included an user friendly app. We were given the opportunity to make revisions and give our approval. Not that it was really necessary, for us it was more of a courtesy, because Barbara got it right really on the first try. Initially we only used Barbara's expertise for Vienna, after we saw the final product we added Salzburg. This is money well spent, we stated so many times, "thank goodness we had Barbara" on our trip. We would have struggled to figure out timing of sights, how to get there, and certainly would have missed out on some amazing meals. This for us was a trip of a lifetime, a trip that saddens me to say. once in my lifetime trip. If this speaks to you, just think of your disappointment at experiencing your trip minimally. Barbara made sure to maximize our experience to a 110%, she made our reservations, she was always quick to reply, she made our trip one we will never forget or regret. we had the time of our lives, it was Austrian magic that did not disappoint. Sweet dreams and memories made! And for that we cannot thank you enough Barbara!

Vienna really made our experience great, what a beautiful city. But, having Barbara's itinerary using the app that she had us download certainly made it even better. When you only have a weekend, it was great to have it all planned out, reservations and all. You don't think, you just go, and you can just changes things in the moment, but you have a base to work from. Barbara was easy to deal with and did everything we asked. Reasonably priced, highly recommend!