VidicableReviews of vidicable.com

Response from VidicableSep 12, 2023

We apologize for the inconvenience you have experienced with our product. We understand your frustration and would like to assist you in resolving this issue. Please reach out to our customer support team at [[email protected]] so that we can provide you with the necessary support and address your concerns promptly. We are committed to ensuring your satisfaction and look forward to assisting you.

Response from VidicableJul 29, 2022

Dear Customer, we are deeply sorry for the inconvenience. VidiCable supports hardware acceleration with Intel/NVIDIA/AMD graphics cards, which will enable you to run the program more smoothly and speed up the download process. However, to achieve or take full advantage of hardware acceleration, you are required to have the latest version of the graphics cards installed on your computer. Here is how to check and upgrade the graphics cards: 1. The process of upgrading graphics cards is incredibly easy, all you need to do is: right-click the Windows Start menu and choose "Device Manager", find "Display adapters", right-click your graphics card and select "Update driver" in the drop-down list. 2. Sometimes driver upgrades might end in failure. No worries, you can also install the latest graphics driver from your graphics card manufacturer's website: Intel (https://www.intel.com/content/www/us/en/download-center/home.html) / NVIDIA (https://www.nvidia.com/Download/index.aspx) / AMD (https://www.amd.com/en/support/kb/faq/gpu-driver-autodetect) (choose the exact one according to your computer). After upgrading your graphics driver, please reboot your computer to activate it. If you have any other questions, you can also email us at [email protected] for help.