Video ProficientReviews of videoproficient.com

This company did not send me an invoice or receipt for this transaction even after multiple attempts of the request. We paid them a total of ($500+$195) which was what they had told us to pay for the service. What we were told is that we would be getting a 30 second 3D video for $695. This company has not been responding to my emails or messages via their dashboard (files available). When we spoke to an agent from weanimators/Video Proficient which is the company that is taking payments via, they initially assured us that our product (Video rendering of a computer generated image) would be ready in 2-4 weeks from the day we made the transaction. After 8 weeks, we have not received our video. What strikes us the most is when we called the company, they asked us that the video was now going to cost more. We are now taking this as a fraudulent company and require our money back.

This is a fraudulent company. I was promised a website delivered to me in three weeks. I paid them $10,000 for a functioning website and two years later I received a non functional piece of crap that I can’t use. Do not trust these scam artists. You will regret your decision. Horrible experience.

Horrible experience... I spoke with many people from India with the same name, and still have nothing... I hired them to make a video, and it was promised in 5-7 days... Here we are over a month in, and I have nothing... I have tried calling but they always seem to be having "technical issues"... I gave m graphic designer the concept today, and 2 hours later I had a full storyboard ready for animation... I gave her the EXACT same concept page that I gave them... WORTHLESS COMPANY HIDING IN INDIA

We did few cartoon videos which came out very professional. Zach was very helpful and fast. Thank you !

Good service

We had an AMAZING experience with Video Proficient--the service from start to finish was phenomenal. We felt completely confident from the start with Zach and his team. Anyone looking for a reference or more info about our experience is welcome to call us at 702-778-2000 or email us through our website. We would highly recommend them--

Perfect services with the team!

I have worked with almost a hundred vendors throughout my career, and I can say with utmost confidence that Video Proficient is absolutely the worst company I've ever worked with. I will share a number of examples to support my claim, striving to be honest in both the vast negatives as well as limited positives. NEGATIVE - Horrendous Professionalism -- Deceitful Almost everyone I worked with at VP was deceitful. For starters, the entire team is clearly based in India and uses American-ized names to blend in. When I asked them if they were based in India, they told me that they were all Hispanic. Additionally, VP always tried upselling me on additional services and would go back on their word. For example, I was originally told that VP would hold onto all of my raw files even after work concluded, indefinitely. The following day, I received a call saying that my raw data would only be around for an additional week until I paid a few hundred dollars. It was clear that my account manager would debrief with his team each day, and they would advise him to revert back and try to milk me for each dollar. The most egregious offense came towards the end of my project. The original salesperson I spoke to start my contract gave me his name. A few months into my project, I called their mainline and spoke to someone else. I asked to speak to the original seller again and he proceeded to transfer me to someone else; this phone tag continued for another five minutes; it was clear that he was buying time to get someone on the phone. It eventually came to the original seller I spoke to months back, and he had the same voice as the person whom I spoke to earlier that day! I asked him why they sounded alike and he said: "oh, we're brothers." After this conversation, I received a call from someone claiming to be VP's Chief Financial Officer, but it was clearly the original seller pretending with a fake voice! I seriously couldn't believe that these guys were serious. --Rude I was on a call with their Head of Design or something similar and made a comment about being upsold constantly. This individual got incredibly offended and HUNG UP ON ME. I don't care which country you operate in, no one ever hangs up on a customer. Again, I couldn't believe this was happening. --Upselling I mentioned this before, but these guys will try to upsell you on EVERYTHING. I started my contract paying X, and ended up having paid out 3X. I felt like I was a sucker the entire time, but it is what it is. POSITIVE -Quality At the end of the day, the quality of the work was on-point. I can't lie and say that I didn't get what I wanted, BUT, I would never work with these guys again given all the headaches. You should never feel like you're walking on pins and needles with a vendor, and I felt that the entire time. SUMMARY VP needs to be put of out business. It's an absolute mockery of what business professionalism looks like.