Video JeevesReviews of videojeeves.com

If I could give negative stars I would. We commissioned them back in August 2020 to design a Christmas commercial for us. Needless to say from the beginning it was a disaster, not only did we not hear back from them for over a month and ignored our calls, when we did hear back and see their proof work, it looked like Santa and the elves were on a 10 day meth tour. The work was horrible. We even went as far as giving them creative to use that we bought in addition to paying for them to create it, but noting. They returned terrible work again, and at that point we asked for a refund, since they made us pay in advance. Since then we have been trying to get our money back from this company and they have gone dark on us. Never heard back from them again, never got a reply to our emails, nothing. Took the money and ran. Taht is the short version, but the sum of the email is do not use them, do not pay them in advance, it is a total waste of time. My 8 year old could create better work then they can. STAY AWAY!!!!!!

This company refuses to stop spamming me via text and email. Had to file a complaint with the FTC to get them to stop.

these guys break promises, take your money, fail to produce videos, hack & damage your website & refuse refunds, they ignore section 75 investigators & thus get away with fraud

This organization is full of crooks. AVOID at all costs. We decided not to proceed with the production of our video hours after submitting payment and have battled for over 3 months to be reimbursed. Their "100% money back guarantee" is 100% fraudulent. It's been a horrible experience. We're processing a dispute with our credit card provider as they obviously refuse to refund us... all while smiling and lying to us with promises of cheques in the mail. Thanks for the incredible WASTE of our time and energy Video Jeeves. I hope you go out of business.

My employee used them to make our video and it was crazy late. They kept making mistakes - from wrong duration to pronouncing name wrong to uploading error video... they are only working when you are making a payment.

Incredibly unethical company. Total ripoff!!! They owe us money for expediting a project for us but didn't hit the deadline and won't return the money. Now, because I give them unfavorable reviews, they are holding our project hostage until we take down our reviews. The most arrogant and untrustworthy company I have ever dealt with in over 20 years. Don't give them your money unless your passion is high frustration and obliteration of your hard earned money. It will be interesting to see how the Consumer Protection Agency and the Federal Trade Commission handles these characters!!! Pathetic!!!!!.............

Really bad results (nice guys but...) on a simple white-boarding project. Multiple spelling mistakes, grammatical errors and we (customer) had to write scripts, review multiple times and in many cases had to correct edits that were not done right 2 or 3 times. Very frustrating and time consuming. Multiple project manager which caused "re-dos" on many occasions. At the end of the project all involved I'm sure were totally fed-up with the project. On a positive note, VJ is VERY reasonably priced!

believe VIDEOTHIEVES is better suited name. This company is a joke. Delivered NOTHING but EXCUSES...promised a full refund of over $2000 for OVER 6 months. Then they stated they had "financial problems" and would pay me back in payments, but just like they failed to deliver a quality product, they failed once again, and again, and again, to follow through with the promise of a refund. Save yourself the headache, LOOK ANYWHERE ELSE for service! Recruit a kindergartener for heavens sake, atleast they would deliver some art worthy to hang on your fridge. You will not find any adequate "services" through these thieves. If you are looking to give away money, skip these creeps, and donate to a charity.