Ami
Sizing is way off…unfortunately.
Cute cut, cute color but… Sadly, the sizing is way off on the dress I ordered. I’m usually a small, but always order a small and a medium just in case. Oh my…the medium was super snug. Both are going back. (Edit to my original review) Received a lovely reply from Victoria after my review. Seriously gracious and appreciative of my comments. Thank you for the excellent customer care!
Response from Victoria PaulsenJul 24, 2024
Hi Ami, Thank you for your feedback, and I'm sorry to hear that the dress didn't fit as expected. We understand how frustrating this can be. Each product page includes sizing recommendations (if needed), such as whether an item runs small, as well as a size guide to help our customers find the best fit. As a startup brand, we are constantly working to improve the accuracy of our sizing. Your feedback is invaluable in helping us refine our fits. In the meantime, if you ever have questions about sizing or need assistance in the future, please don't hesitate to contact us. We're here to help and can provide personalized recommendations to ensure you get the perfect fit. Thank you for your understanding and support as we grow and improve. Best, Victoria