VickidressReviews of vickidress.com

DO NOT BUY – Missed wedding deadlines and completely unresponsive- They received payment and I received NO DRESS! Customer service explicitly promised that my order was being finalized and committed to providing a tracking number by May 25, 2026. This date passed with absolutely no update or tracking information sent. Because this is a time-sensitive wedding order, I sent a formal 48-hour ultimatum requesting either a valid tracking number or a full cancellation and refund. They completely ignored the deadline and failed to respond to my inquiry. They currently have my money and I have no dress. I have cut off communication and am now moving forward with a fraudulent transaction/chargeback dispute through my bank, as well as filing formal complaints with the Better Business Bureau (BBB) and the FTC. Avoid this company at all costs if you actually want a dress for your wedding.

Communication is poor. After messaging them about the ETA on my daughter's dress, they gave me a date of arrival. Did not show up, so messaged them again, and now they said they cannot make the dress. I would be VERY hesitant to order anything from them. We'll see if I actually get a refund.

I have not received my dress yet. Since the 1 of July and i do not have any news from the store! Is this a fraud? And now they are telling me that i need to pay in order get help! OMG

I still by my revised. I check online on different websites any most people had the same problem and when they ask for their money or merchandise they received the same massage "the order is not ours". This website is a FRAUD, please stay away from it. Do not buy from this page is a Fraud. Will never ship you order, won't give you a refund and will block you from the webpage so you can't get in touch with them. FRAUD FRAUD FRAUD

I order a dress and never got it. Customer service told me that it had been lost and that they would refund me. One month later I still do not have been refunded.

no dress arrived had to follow up - apparently they said it got deliver to wrong address (their error) said they would refund still waiting on refund.

Disgraceful. My girfriend bought her prom dress a month before prom, paid extra for fast shipping and it’s still not arrived after 2 months. absolutely ridiculous, do not order from here they have been difficult and unresponsive. it’s clearly a scam.

Title: Warning: Possible Fraud – No Parcel, No Support I ordered a product through the Vickidress app and received confirmation of shipment. However, for more than two weeks, there has been no way to track the parcel, and communication with the seller is completely impossible. Despite multiple attempts to resolve the issue, I have not received my order or a refund. This experience appears to be a scam, and I strongly suspect that the company may be involved in fraudulent practices. I will be reporting this to the police and to my payment provider. I do not recommend ordering from this store.