VETiONXReviews of vetionx.com

Response from VETiONXApr 25, 2016

Hi Paula~ Oh, no! We are so sorry to hear this happened. Please call our Customer Service team so we can assist you. 1.866.977.0888 (USA) 1.616.803.7881 (INTL) ▶ M-F 9am-7pm EST // Sat 10am-2pm EST We see you have had your product for about 2 weeks. Homeopathic products need time to be effective due to their natural ingredients, they do not work like conventional chemical based medicine. Every pet responds differently, some pets start getting relief within a few days, others a couple of weeks, and some 4 to 6 weeks. A pet's age, breed, severity of issue, overall health, diet, supplements provided, and environment they live in can play a factor in this. With that said, what may work for one pet, may not work for another, which is why we do offer a 60 day return on all FIRST orders ONLY. We do hope you give it more time. With best wishes Your Vetionx Customer Service Team

Response from VETiONXApr 19, 2016

Hi Jeffrey~ Thank you for sharing your feedback with us. We see you have had your product for about 2 weeks. Homeopathic products need time to be effective due to their natural ingredients, they do not work like conventional chemical based medicine. Every pet responds differently, some pets start getting relief within a few days, others a couple of weeks, and some 4 to 6 weeks. A pet's age, breed, severity of issue, overall health, diet, supplements provided, and environment they live in can play a factor in this. With that said, what may work for one pet, may not work for another, which is why we do offer a 60 day return on all FIRST orders ONLY. We do hope you give it more time. In regards to your comment of it being a waste of money, you still qualify for a return, please review our return policy here; https://www.vetionx.com/return_policy.php For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXApr 5, 2016

Hi Ken~ Thank you for sharing your feedback with us. We see you have had your product for about 2 weeks. Homeopathic products need time to be effective due to their natural ingredients, they do not work like conventional chemical based medicine. Some patients see faster results than others. Some customers report an improvement within the first 2 weeks, while others report good results within the first 2 months. We do hope you give it more time. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXApr 5, 2016

Hi Natasha~ Thank you for sharing your feedback with us. Our Arthro-IonX works by helping reduce chronic pain and inflammation, while facilitating joint health. Arthro-IonX is a great choice, because it was formulated for use on a day-to-day basis. If your dog is suffering from acute pain, using our Promaxol, which has higher LM potencies (more pain relief formula) than the Arthro-IonX which will help with quicker relief. So if the bone spur is causing discomfort, our product can be very helpful. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXMar 21, 2016

Hi Donna~ Thank you for sharing your feedback with us. We do give a standard 3 to 5 business day delivery time but no guarantees on this. We are sorry the Post Office delayed your package by 2 days. Unfortunately, it is out of our control once it leaves our hands from the shipping department and into the hands of the United States Postal Service. Again, we do apologize for the delay. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXMar 21, 2016

Hi Denise~ Thank you for sharing your feedback with us. Every pet responds differently, some pets start getting relief within a few days, others a couple of weeks, and some 4 to 6 weeks. A pet's age, breed, severity of issue, overall health, diet, supplements provided, and environment they live in can play a factor in this. With that said, what may work for one pet, may not work for another, which is why we do offer a 60 day return on all FIRST orders ONLY. We do hope you give it more time. Please review our return policy here; https://www.vetionx.com/return_policy.php For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXMar 17, 2016

Hi Bonnie~ Thank you for sharing your feedback with us. We see that you have had the product for just about two weeks. Homeopathic products need time to be effective due to their natural ingredients, they do not work like conventional chemical based medicine. Some patients see faster results than others. Some customers report an improvement within the first 2 weeks, while others report good results within the first 2 months. We do hope you give it more time. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXMar 7, 2016

Hi Shawn~ Thank you for your feedback. Homeopathic products need time to be effective due to their natural ingredients, they do not work like conventional chemical based medicine. Some patients see faster results than others. Some customers report an improvement within the first 2 weeks, while others report good results within the first 2 months. We do hope you give it more time. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team