VETiONXReviews of vetionx.com

Response from VETiONXFeb 1, 2016

Hi Gabe~ Thank you for sharing your feedback with us. Some pets will experience a detoxification, meaning their body symptoms may get worse or they may get loose stools, do not be discouraged if your pet was experiencing this, for this is a sign that the body is beginning to heal. When this happens, our vet, Dr. Char recommends to decrease on the dosage amount and gradually building it up over a couple of weeks until the maximum amount is reached. Start with a couple of drops per day, each day adding a couple more drops until the full dosage amount is achieved. We apologize that this concerned you. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.phpHere you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXJan 13, 2016

Hi Kristin~ We are so sorry that our product has not helped your cat. Please allow more time for the product to work. Homeopathic products are safe to use but need time to be effective, some patients see faster results than others. Some customers report an improvement within the first 2 weeks, while others report good results within the first 2 months. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXDec 29, 2015

Hi Theresa~ Thank you for your feedback in regard to our products. We are sorry to hear that you haven't seen improvements in your dog yet. Our records show that you received the product only 2 weeks ago. In most cases this is not enough time. Please allow the product some time to work. Homeopathic products are safe to use but need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. Our return policy states that returns can be done 30 days after date of purchase and within 60 days from date of purchase. Please review our return policy here: https://www.vetionx.com/return_policy.php The reason for the 30 days is to have our customers give enough ample time to see if it helps their pet. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Customer Service Team

Response from VETiONXDec 21, 2015

Hi Lisa~ Thank you for sharing your feedback with us. Please review our return policy here; https://www.vetionx.com/return_policy.php Our return policy is 30 days from date of purchase and within 60 days of purchase, this gives our customers ample time to try the product to see if it can help their pets. Please call our Customer Service team so we can assist you with your return. 1.866.977.0888 (USA) 1.616.803.7881 (INTL) ▶ M-F 9am-7pm EST // Sat 10am-2pm EST With best wishes Your Vetionx Customer Service Team

Response from VETiONXDec 8, 2015

Hi Mary~ Thank you so much for sharing your feedback. According to our records, you have only had the product for less than two weeks. Homeopathic products need time to work, and sometimes a couple of weeks is not enough time to get good results. We really hope you give it more time. Our concern is you are already through 1 bottle in two weeks. 1 Bottle for a dog under 90 lbs should last 30 plus days. How are you administering the product? For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team

Response from VETiONXDec 3, 2015

Hi Shirley~ Thank you so much for sharing your feedback. According to our records, you have only had the product for less than two weeks. Homeopathic products need time to work, and sometimes a couple of weeks is not enough time to get good results. We really hope you give it more time. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team

Response from VETiONXDec 2, 2015

Hi Beverly~ Thank you so much for sharing your feedback. According to our records, you have only had the product for less than two weeks. Homeopathic products need time to work, and sometimes a couple of weeks is not enough time to get good results. We really hope you give it more time. According to your account, we see you have five pets; one bottle is per pet. How many pets are you using the product for? You only ordered two bottles, so we just want to make sure you have enough product to help the pets you are giving it too. Also, we are concerned in a multi-pet household that the pet that you need to give it to won't be getting their full dosage amount if added to the water. So we suggest adding our medicine to each pet's individual food instead (or a special treat for them or a teaspoon of wet canned food). This will insure that the pet that needs the medicine is getting their full dosage amount at once. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team

Response from VETiONXNov 24, 2015

Hi Jan~ Thank you for sharing your feedback with us. Our products are tasteless and odorless, but please keep in mind that pets (cats and dogs) have a far greater sense of taste and smell (by the millions) than a human does. Certain pets are just extremely finicky and can detect and pick up on certain things more so than others. You can add our medicine to your pet's food, insuring he is receiving the full dosage amount at once (you can also try disguising it in something yummy like plain yogurt, beef broth, or wet canned food). Just make sure to continue avoid using metal or stainless steel when using our oral products. Glass, plastic or ceramic bowls and spoons are best. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team