VETiONXReviews of vetionx.com

Response from VETiONXDec 9, 2014

Hi Barbara~ Thank you for sharing your feedback with us in regards to our product, Dia-IonX. How are you administering the Dia-IonX? Homeopathic products need time to be effective, some pets see faster results than others. Factors that may play in this will depend on the severity of the ailment, the age and breed of the pet, environment, and their diet and supplements provided. Because there are no chemicals in our products like conventional medicine, patience is required. We really wish there was a quicker way to get results that you are looking for. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. Our vet may be able to provide you with some additional suggestions to help your dog. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char is very knowledgeable and will respond between 24 and 48 hours to any questions or concerns you might have. Please let us know how else we can help. With best wishes, Your Vetionx Team

Response from VETiONXNov 25, 2014

Hi Rosemary~ Oh no, so sorry about this. I just checked the tracking number for your order. If you would like your tracking number, please let me know and I can email it to you. It says "Your item was delivered in or at the mailbox at 12:34 pm on November 20, 2014 in GETTYSBURG, PA 17325." Would anyone else in your family have picked it up in the mailbox? Please double check and let us know what you find out. With best wishes, Your Vetionx Team

Response from VETiONXOct 22, 2014

Hi Cherie~ Thank you for sharing your feedback with us. You didn't mention which product you are using or date of delivery? Cherie, we really want to help your dog, can you please let us know which product and when you received the product? How are you giving the medicine to your pet? We recommend adding it to your pets food, please remember to avoid stainless steel/metal bowls when doing this. Homeopathic products need time to be effective, some pets see faster results than others. Factors that may play in this will depend on the severity of the ailment, the age and breed of the pet, as well as their environment, and diet provided. Patience is required, we really wish there was a quicker way to get results that you are looking for. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team

Response from VETiONXOct 9, 2014

Hi Lori Thank you for your feedback in regards to our products. We are sorry to hear that you haven't seen any improvement in your pet yet. How are you giving the medicine to your pet? We recommend adding it to your pets food, please remember to avoid stainless steel/metal bowls when doing this. Homeopathic products need time to be effective, some pets see faster results than others. Factors that may play in this will depend on the severity of the ailment, the age and breed of the pet, as well as their environment, and diet provided. Patience is required, we really wish there was a quicker way to get results that you are looking for. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team

Response from VETiONXOct 3, 2014

Dear Janet, The change that you noticed in our shampoo is due to the removal of the chemical Sodium Laureth Sulfate (SLS). Most shampoos on the market (for humans and pets) contain SLS and so did the Defendex a few years ago. SLS is a foaming agent but is irritating to skin and has raised cancer scares, becoming a very controversial ingredient. This ingredient is not used to help with the fleas, it is only a foaming agent. After more research and many customer requests we have removed Sodium Laureth Sulfate and replaced it with a less a less irritating foaming agent. This replacement does not accomplish the amount of lather and might look a bit runny, but it has not changed the effectiveness of the shampoo. We have also added more neem oil and other ingredients to improve the product. Defendex is an excellent shampoo that safely helps washing away infestations and debris without harsh chemicals or synthetic pesticides. We recently sent you 5 free bottles to help your dog get the needed relief, please be patient and give it a little more time. You will need to work on rebuilding your dog’s immune system. We suggest giving Derma-IonX for a while. You should also try feeding a grain free diet, give digestive enzymes with each meal, probiotics, vitamin C, MSM, and fish oil daily. Please keep us updated on your progress. With best wishes Your Vetionx Team

Response from VETiONXSep 29, 2014

Hi Patty, Thank you for your feedback. With homeopathy, yes, one will need to be patience. For some pets it may take longer for a pet to respond. Certain variables can play a role in how quickly a pet does respond to natural treatment too, such as; environment, diet, supplements, other treatments, how long a pet has had their condition for, a pet's age, and others. It is very imperative to be consistent too when giving homeopathy. I am not sure how you are giving our medicine, but we would like to suggest either directly in the mouth, or adding it to your pet's food. Both ways are a great way to insure your pet is getting their full dosage amount at once. Remember to avoid stainless steel/metal bowls. We hope you give our medicine more time. If you qualify (this is your first order and within 60 days of purchase) you may return your product. Our customer service team would be happy to assist you with this. Please call them at 1.866.977.0888. All the best, Your Vetionx Team

Response from VETiONXAug 4, 2014

Dear Jane, Thank you for your feedback in regards to our products. We are sure that you will continue to see improvements since your pug is only for one week on the Arthro-Ionx. Homeopathic products need time to be effective, some patients see faster results than others. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please keep us updated on how you do. With best wishes Your Vetionx Team

Response from VETiONXJul 30, 2014

Dear Barbara, Thank you for your feedback in regards to our product. We are sorry to hear about your sick cat. Our products work safely and naturally, without the negative side effects common to other OTC pet diabetes medications and maybe used with other medications. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. All first time customers are eligible for a refund after 30 days and up to 60 days from the day of purchase. If you wish to return the product, please call our customer service line at 866-977-0888 for a return authorization number. Please let us know how else we can help. With best wishes The Vetionx Team