View Over 2,000 More ReviewsVETiONX® features pet health care products that are safe and effective for all pets and animals. At VETiONX®, we believe in helping your pet restore natural balance. By providing valuable veterinarian insight and unique homeopathic solutions, we help pets around the world lead long, healthy lives, naturally.
VETiONX (vetionx.com) has 1,716 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
vetionx.com
Website
vetionx.com
Category
Pet Stores
Location
Grand Rapids, Michigan
Listed on Five Star Index
2026
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The company replied to 56% of reviews.
Latest
Most recent review: June 2018.
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Price was high and after 1 week slight improvement.
This product was too expensive.
Response from VETiONXMay 14, 2015
Dear Ana,
Thank you for your feedback in regards to our products.
Homeopathic products need time to be effective, some patients see faster results than others. One week is not enough time for the products to work. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months.
For pet health questions we offer an "Ask our Vet" option available through our website at:
www.vetionx.com/ask-our-vet-form.php
Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
As with regards to our prices; we offer different package options where you can save money on purchases. Please call our customer service line at 1-866-977-0888 and our friendly customer service staff will be happy to assist you.
We stand behind our products; if you are not satisfied you can return the product for a refund. All first time customers are eligible for a refund after 30 days and up to 60 days from the day of purchase.
Please let us know how else we can help.
With best wishes
Your Vetionx Customer Service Team
AR
Armando & Roxy French Bulldog (1 1/2 years O.
Roxy's skin/food allergy!
In honestly Roxy's acute skin condition and is very convoluted! After a year of worthless Petsmart incompetent so called Veterinarian, not mentioning all of my hard earned money spent I decided to beat my problem and save Roxy from misery by searching online blogs etc.
As a puppy I fought a poorly diagnosed case/battle of puppy mites for well over six months. She got better for a while but one day to another she came infested with pimples, itching, rashes, redness, extreme hair shedding, continual vomiting and loss of weight etc.
Being optimistic and persistent I decided to find a permanent cure for Roxy once and for all and this is how I found Vetionx Derma-Ionx so I decided to give it a shot mainly because of all of the positive experiences and reviews. With this said, I will have to let it be known that after much money spent, research, various dog foods, potions, trial and errors to include Vetionx Derma-Ionx was added to this list. In an effort not to give up on Vetionx Derma-Ionx I tried using it several times but it was to no avail. All in all, Roxy's root cause problems I believe was her food and below I will explain how and why I arrived at this conclusion.
After changing her food for who knows how many times even the Vet's recommended ones a neighbor told me about a Tri County Feed Store who sold "Taste of the Wild High Prairie Grain Free Dog Food." which has been proven to solve most if not all dogs skin allergies due to grain fillers which are included in 99.9% of todays dog food for obvious reasons more grains MOORE $$$!!!
After quickly migrating Roxy from Vet recommended "Hills Prescription Diet Dog Food." to any/all of the "Taste of the Wild High Prairie Grain Free Dog Food." Tri County Feed Store trial bags gave me guaranteeing me that Roxy would start showing considerable skin allergy improvement within a week improving thereafter to her natural self in less then a month.
Well over a week has past and Roxy has shown 100% skin allergy improvement. Each day that goes by, Roxy experiences less and less infested with pimples, itching, rashes, redness, extreme hair shedding, continual vomiting and loss of weight etc. in fact I will be willing to share with the dog community before/after photos of Roxy whose now I say close to 95% back to her natural French Bulldog look, unfortunately Vetionx Derma-Ionx my experience with Vetionx Derma-Ionx was negative, in all honestly I believe not because it doesn't work with most skin problems but my Roxy's problem was root caused to be her grain filled diet given to her since day one until now.
In closing, I will be requesting an RMA for my $86.95 Vetionx Derma-Ionx refund soon after my 30 days are up. I hope although this review is LONG.... it is very informative and a value added tool for future Vetionx Derma-Ionx customers...
Br,
Armando & Roxy
Response from VETiONXMay 5, 2015
Hi Armando and Roxy~
Thank you for sharing your feedback with us. We are sorry to hear that our product did not help Roxy with her severe skin issue. Every pet's circumstances are different in what may cause skin issues. We have many satisfied customers that get great results in using our Derma-IonX even with food allergies.
Please understand that Homeopathic works for many but not all.
We wish you and Roxy good health and are glad to hear that you found a solution to help her skin issue.
With best wishes
Your Vetionx Team
LI
Lisa
The idea is great but my cat is still itchy
The package arrived on time and the order was correct. I add 1 tsp of the Derma-IonX to my cat's water dish every day. I also tried spraying some of it on her itchiest area, in front of her tail--spray sounds too much like "hiss" so she didn't go for that. I also tried putting some on my fingers to rub it in. She has looked at me with suspicion ever since. So I am continuing to just add it to her water daily. At first I thought it might be helping a little, but the bottle is almost empty now, and she is still itchy. I'm going to continue with it for the full month to see if anything changes.
Response from VETiONXApr 21, 2015
Hi Lisa~
Thank you for sharing your feedback with us.
You can add our medicine to your cat's food, insuring she is receiving the full dosage amount at once, this is a much easier way to give it, especially to a cat. Just make sure to avoid using metal, or stainless steel when using our oral products. Glass, plastic or ceramic bowls and spoons are best.
Homeopathic products need time to work, some patients see faster results than others. Some customers report a very noticeable improvement within the first month, some customers report good results within the first 2 months.
For pet health questions we do offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
Please let us know how else we can help.
With best wishes
Your Vetionx Team
MA
Mary
Vetionx
I not see a difference at all still biting her body all over
Response from VETiONXApr 13, 2015
Hi Mary~
Thank you for sharing your feedback.
Our records show that you have had the product for about a week and a half. Homeopathic products need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. Depending on how severe your cat's condition is, what other type of treatment you are providing (diet and supplements) it may take more time for the Derma-IonX to work. We truly hope you give it more time.
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
Please let us know how else we can help.
With best wishes
Your Vetionx Team
GA
Gary
Poor customer response
Pet did not eat your food, but no one cared
Response from VETiONXMar 31, 2015
Dear Gary,
We do not sell pet food, but we do care about your pet. Customer Service and the well being of our customers' pets is very important to us.
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php
Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
Please let us know how else we can help.
With best wishes
Your Vetionx Team
PM
Pmo
skin product
i did not like the product and will not use anymore of it on my cat. it was not helpful. the package arrived promptly without delay. i would return it if i didn't have to pay any fees.
Response from VETiONXMar 23, 2015
Hi Pmo~
Thank you for sharing your feedback.
We are so sorry that you did not like the product, can you tell us why?
The only fee that is not reimbursed is the shipping charges. There is no restocking or handling fees for returns.
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
Please let us know how else we can help.
With best wishes
Your Vetionx Team
TE
Temecia
Disappointed with Arthro-ionx
I was waiting till I could afford this product. I am not expecting a miracle to happen. I just want my dog to have some relief. I have not noticed the difference. It was suggested that I get Promax. I cannot afford it.
Response from VETiONXMar 16, 2015
Hi Temecia~
Thank you for your feedback in regards to our products.
Our records indicate that you have had the product for almost 3 weeks. Homeopathic products need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. Depending on how severe your dog's condition is, what other type of treatment you are providing (diet and supplements) it may take more time than 2 weeks. We truly hope you give it more time.
The cost for Promaxol is only $2.00 more than the Arthro-IonX. With that said, Arthro-IonX is a very good product to start with.
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help.
With best wishes
Your Vetionx Team
IN
Ingrid
No reply to my email
I emailed a question about possible canker sores as a side effect. I never got a response. Am returning them as a result.
Response from VETiONXMar 10, 2015
Hi Ingrid~
We do not show in our records that we ever received an email from you. We do apologize. Also, sometimes an email address will be entered in wrong from the customer and it bounces back to us undelivered.
On our website under each individual product, there is a section/tab called "Product Questions" - here you will find many questions to answers in regards to our product.
The concern of canker sores is answered under this section and I posted it here for your review:
Q: Will this product cause my dog to experience detoxification symptoms?
A: The purified ionized mineral water base of this product is formulated to initiate a seamless detoxification process, but some sensitive bodies may experience initial detoxification effects. As minerals begin to activate enzymes and chelate toxins and metals, sensitive bodies may experience mild symptoms of canker sores in the mouth or loose stools with elimination. Do not be discouraged if your dog experiences these symptoms, for they are a sign that the body is beginning to heal.
Also, for pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help.
Again, we apologize that an email was not received from you.
With best wishes
Your Vetionx Team
