Vessel HealthReviews of vesselhealth.com

I tried Vessel for a little over a month and consistently got results that said my cortisol was high and magnesium was low. Because I was concerned about the negative health implications of these levels, I requested a comprehensive blood workup from my primary healthcare provider. The results showed my magnesium and cortisol levels were all within a very healthy range, meaning the Vessel tests were not accurate. To be clear, I did the Vessel tests *exactly* as directed. I do not trust the accuracy of these tests and am in fact frustrated that I was going to such lengths to increase my magnesium levels (taking supplements, etc) because they are obviously not based on anything valid.

I will be reporting them to the BBB. I have been trying for weeks to cancel and get canned responses everytime about how they want to call me. I don’t want a call, I want to cancel. I am also advising my card company to decline any future charges. This company is a scam

I have been communicating to Vessel Health about membership issues for weeks now. I signed up for a yearly membership, yet I have been unable to view it or log in. Customer service gave me a new login, which I used but it doesn't show my membership purchase. It's like I have a ghost account with my payment and shipping and an app account that keeps prompting me to sign up. I travel a ton and need to be able to access my paid membership, but no-one has been able to connect the two accounts and I can't access my paid one. I am within my first 30 days and have asked twice now via the "We Got You" email but haven't gotten a response, so I don't feel like you "Got Me". I have wasted a ton of time trying to resolve this and just want out at this point. Good luck to anyone trying to cancel.

I have been trying to cancel my subscription. I tried talking to a representative through their chat feature and they stopped replying. I was later told they were “disconnected” but they never tried to contact me. I have sent multiple emails with no response. If I don’t receive a cancellation confirmation within the next day or two, I will report them the the BBB.

It was so cool the one time I used a test. I was low on magnesium...however my phone wasn't compatible to read some of the test result boxes. After I sent an email to cancel they asked what phone I had, blah blah, you know the "retention of customer attempt". I didn't see their response until I was charged and sent another box of vessel, they just "closed my case" and continued to charge me, even after I literally told them not to anymore. I now will be taking this to my bank, and if I see any more charges I will be filing a lawsuit. (They will have to hire an attorney and pay for my filing fees). Luckily I know how to do this, I'm no dummy ..unlucky for them, I know they have screwed so many people like this from other reviewers. This predatory type behavior...to make trying to reverse charges a hassle and a headache so you give up. Luckily.... I've got time today... and whatever BS response you come up with VESSEL, you know what you are doing, and there is no miscommunication. Stop your immoral business practices!

Thought this sounded great and so interesting. Signed up and got some (kind) of interesting data from initial tests. But often the tests wouldn't work initially, took multiple scans/photos to try to get some results and even then usually one aspect was missing. I then kind of just got bored with it. Didn't tell me anything revolutionary that I didn't already know. Since then I have emailed trying to cancel, 4 times. Each time I am greeted with a lovely. person who sends me a novela of why I shouldn't cancel and how about I just pause. I have agreed to this multiple times now, but then the pause ends ( with no notification) and I get charged for another card that I don't need or want. Finally this last time I email again -at this point you would think someone on their apparently superior customer service team would recognize my multiple contacts and the fact that I am simply not using this service- but sadly no- just get the same novela, which is quite lengthy and needs to be set aside to respond at which point another card ships and I am charged yet again for something I do not need or want. I have now emailed three times demanding a refund and for my membership to be canceled and, shocker, no response. Seems like a bit of a scam if you ask me. Now reporting them to the BBB and FTC and disputing the charge on my card, since they have left me no other options.

Total racket… I haven’t been able to cancel my membership, due to the company never responding to emails and the phone listed on the website is disconnected. The cards themselves are total bs… every time I used them, I always got the same results, with them pushing their supplements. Also, the cortisol levels NEVER read properly and they were constantly sending me free cards. Back to the memberships thing; I’m going to have to call my bank and have them block any transactions from this company. Massive waste of time, energy and money.

Even when I hit “skip” on the app, they sent the automatic order anyway so I was charged despite requesting to skip it in plenty of time that month. Not worth getting roped into automatic shipments that make it too hard to skip or cancel.