Vessel HealthReviews of vesselhealth.com

Tests do not seem accurate, and they refuse to let you cancel. I tried it for a bit and didn't feel like I was getting any real results, so I reached out to cancel the subscription and was met with an immediate refusal to assist. I recommend staying away as they'll continue to bill you even if you try to cancel.

Like others I signed up for a year membership and and feel trapped in it now into my second year, when I finally figured out how to get into my account and then contacted support I was told I was only 2 months into my 12 month. The app and website suggest and I swtich to 1x month plan, but then it won't even actually let me do it. And on top of that I started getting all the please come back emails offering me new subscription plans to sign up for. Do not subscribe. In my opinion it is a waste.

I took my third test and there are persistent problems. My sodium results say good but “learn more” says sodium is high, my hydration says good but “learn more” says I am under hydrated. All test trend graphs show nitrite levels on them with results varying from low to high so I don’t know if the trend is actually the calcium, sodium, etc. or nitrites. I reported the conflicts on my first two tests and was told there was a glitch in the app. I am a registered nurse and have no confidence in the accuracy of this product and can not use this product to guide supplementation due to the conflicting guidance.

Update: A representative of Customer Service (I believe it was a Team Leader) reached out & was able to resolve my issues and cancel my membership (which was my primary concern). Will admit their CS is hard working and will try to help out within their means. I understand they are doing their job, and upper level is responsible for the rest that is not fixed yet. With that being said, I still do not recommend this product (from my experience this is still on the phase of being something great but they are not there yet, someday - hopefully soon). My recommendation will be - if you are interested do not sign up for anything longer than a monthly membership and see if this works out for you. Hopefully you will have a better experience than me. Do not subscribed to this company! This company’s product is awful. I have contacted them for cancellation of membership due to the app not being able to read the card & the CS rep admitted to the app having kinks & that software team is “working” on a update, however they are not willing to cancel my remaining 2 months of my 6 month subscription. I have all the cards stocked up because this just does not work. I do not understand how they obligate one to fulfill the terms of the subscription knowing that their services are not working accurately.

The concept is cool, but their membership platform is set up with predatory intent. They do not allow anyone to cancel memberships within the portal and once you write in and ask to have your membership cancelled, they LIE and say it is, and then they bump your membership so you receive more cards and a charge months later. I wrote in the customer service about this and they wanted to upsell me MORE. It's completely predatory and it's unfortunate they are so greedy they will ruin a good concent.

I signed up for a monthly subscription to try it out. It wasn’t for me and I tried to cancel. It’s impossible, they don’t let you cancel the subscription and I am now in an infinite loop with their customer support.

Poorly run company,bad technology, and questionable science. Not a good mix!

As much as I wanted to love this company and the idea behind it I unfortunately have had nothing but a bad experience from the very beginning. Being very excited to try out the test strips my phone had major scanning issues I was never able to scan it on my device although they claim “most devices are compatible” so I skip the rest of my test strips in hopes to cancel but I never received emails back for months on the issue. They kept sending me test strips even though I thought I cancelled and they would charge me when I’m not able to use them. I have piles of strips unable to use. Eventually I get an email back from a representative named Sue Engasser who was anything but helpful or nice. Expressing how I wanted to cancel she told me I couldn’t until I fulfilled my year and skipping did not count. I told her it didn’t work scanning and she told me my device should work and then seemed to ignore me and close my case. She was not willing to help at all she seemed very condescending and rude. This company is a money hungry scheme, I highly suggest if you are concerned about your levels to go get them checked professionally or find a different company. One maybe with better customer service or better device compatibility. After all of this I have not one good thing to say about vessel and I truly hope everyone’s reading thoroughly on the fine print because even if it doesn’t work on your device you are still stuck paying for a product you cannot use. So thank you vessel for wasting my money and my time.