Jeff M.
Long wait for warranty support
After two months, the adhesive came off of the bottom glass of the Element. I emailed them about warranty support and never received a response for over two weeks after sending several emails. UPDATE: they gave me a refund of the replacement part I had purchased myself as well as a partial refund of the original purchase. They still didn't actually communicate, I just got notifications of the refunds. So that was kind of weird, but I'm happy they took care of it.

