VesselReviews of vesselbrand.com

I have multiple products from this company. Aesthetically they look nice. Quality in products and service is devoid completely. Batteries won’t hold a charge after a month or two of use. The compass battery has been sent to me multiple times with manufacturer defects (magnets not installed, the spring connector piece stays erect preventing a connection with any 510 cartridge) and the customer service is either non-existent or they are condescending and refuse to acknowledge their products faults, blaming the customer with pre-planned excuses. This company is horrible. They make horrible products that arrive not working or break within a few months. They have horrible customer service.

I purchased the expensive flagship model for top dollar. It worked great for 6-months and 22 days, then broke. The battery no longer would charge. Vessel will not stand behind their product. It only has a very short 6 month warranty. So, I was out of luck. The warranty length underscores the fact that this is a poorly built product and prone to break. 6-months is nothing. Keep your money and buy a $10 battery, they will probably work even longer.