Vertex ExoticsReviews of vertexexotics.com

Okay...I purchased an ounce of Jelly Donut from their Top Shelf Exotics tier ($100) & 3 supposed live resin carts. From the start, their claim of fast shipping is a lie as it took them 2 days to process the order before sending it out via USPS Ground Advantage (you'd think that the free shipping they offer when meeting a certain price point would be Priority...). I contacted customer support several times and they never got back to me. Overall, it took one entire week for my order to reach me. The Jelly Donut was EXTREMELY DRY...it crumbles to dust so easily and has this extremely odd smell to it. It barely gets you high and definitely feels like a scam if this is what a 9.5/10 strain looks like from Vertex. The 3 "live resin" carts were distillate carts with a very disgusting taste to them. I immediately trashed them. I didn't even get a free sample as advertised with my order. I don't want a refund. I don't want anything from this company. I want other people to beware of what you might get from them.

Customer service is non existent. I emailed and texted the contacts provided a week ago never heard back. The couple black ice live resin carts I bought smells like the strongest lemon pledge it's not smokeable. WAY too much limonene. Instead of Blue dream thca I got another live resin cart. The OG kush carts were bomb but the carts said Bossy along the side ...so Im not 100% sure WHAT they sent since they don't respond to any emails or texts. And no phone number to call......seems like a fly by night company. I just tried their website again and now when you click on a THCa vape cart, a completely different item goes into your cart. This company is a joke! Still no response from my emails or texts over last 2 weeks from the 2 orders I placed.

Marcello p. I’ve left messages and emails regarding my orders I never received and you guys didn’t really care on trying to help. I’ve also made multiple orders and was supposed to get added bonuses and never got the extra 1/10 service when it comes to wanting help at least from me

I started ordering from Vertex a few months back. Here is the analysis. ALL the flower should pretty much be considered mids. The higher priced flower simply mighty taste a bit better. Same incomplete effect. But, if you actually understand thca flower, that's as good as it can get. The low priced flower is what you pay for. Bowls won't do the trick. You'll need massive joints for the 10 minute after effect. Now - To horrible customer service.On a 4 ounce order of Flower, I was shorted an ounce on one bag, the other 2 ounce bag I was sent, was pure shake, not flower. Not what I purchased. I have sent countless emails. At the beginning, one reply, then nothing. No further contact. Next order they shipped and it has never left the initial USPS facility in bfe Michigan or wherever they are. Absolutely no response or attempt by them to resolve.........untillllll, over a month has passed. I received an email today from another kook at their "business" indicating they were on it. Requested pictures from me and all the information I already sent. So.. enough was enough. Just bear in mind you are dealing with some pretty half ass people at Vertex, which is probably a couple of deadbeats with a PO box, trying hard to pull as muchonry from the ba thca market as they can before the entire thing finally, and thankfully will fall apart. We won't have to be subjected to this product any. Early harvested shit weed is thca. That's exactly what it is. Incomplete cannabinoids = a near beer effect. Nothing will change that.

For anyone ordering smoke on line , stay away from vertex exotics . Company's a rip off the smokes sub standard all seeded out and they will rip u any way possible . I ordered an ounce they had on sale . They send me a quarter tell me to pack shit when I had clearly proved my claim . Bunch of scam artist they are. ur probably smoking chemicals to feel the effect and it's not even real gas.... I suggest farms like sieglers.com or zenzuri . They're products superior. Shipping fast and sieglers includes free gifts w every order

Ordered last Monday at 10am and you waited until the next day to take it to the post office in which I paid additional money for a delivery that was supposed to arrive Wed or Thursday last week and at last its being delivered today (a week after ordering).

The shipping was terrible it has been 8 days I still have not received my package. I will never be ordering from Vertex Exotics again.

First time ordering from this company. Not a great experience. Paid for 3 Day express shipping should have arrived Friday July 31st still not here after Saturday the 1st. To verify an emails from them saying it was shipped on the 28th.