Kevin G.
The Blue Dream I received was basically…
The Blue Dream I received was basically grass, and the supposed top shelf was full of seeds. My 1st order was amazing and I am very disappointed in this order.

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Vertex Exotics (vertexexotics.com) has 268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Smoking & Tobacco · Monroe, Michigan
Excellent

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Smoking & Tobacco · Posen, Michigan
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Smoking & Tobacco · Ferndale, Michigan
Excellent
Showing 18 reviews with 2 stars · Clear filters
Kevin G.
The Blue Dream I received was basically grass, and the supposed top shelf was full of seeds. My 1st order was amazing and I am very disappointed in this order.
Vincent R.
My order of Kush OG is garbage and the Banana Kush was almost "ok" however, this reassured me how low quality these products really are. Pure garbage, at its lowest level and the Banana Kush's thca level of over 27 is a disgraceful untruth its more like 17-18 at its best !!!!! What a robbery of $168.00 from a struggling senior citizen. l could've paid some bills!!!!!!!!!! The 1 gram of the free Bis Apple was very good. Wow!!!! Unbelievable and Shame on you Vertex Exotics!!!!!!!!!!!!!!!!!!
Josh O.
I have sent this company 10 emails about a shipping issue . Only to get one response and be told.we will look into it . Then they shipped it anyway . Soo the package is just going to a non existent address 🤔. You think they would care or respond ? Not at all . So I write this here because I see they are answering people here .... there are no messages in my spam , I have reached out countless times only to be ignored . So be prepared that if a shipping issue occurs . No one will answer .
Joseph D.
The herb is not what they claim it's no og aroma or taste at all I mean gets you high but I been doing this too long to be smoking and ordering stuff I don't like how it taste and smell it's like most other places they whatever name to whatever strain just to sell it not because that's what it actually is I got 2 different supposed top shelf og strains and some donkey butter none of which matches any description given or what I know the strain to actually be and taste and smell like so I'm bummed to me I wasted damn near 300 bucks going off of they description and my own experience being from california where most these strains started to me it sucks lets me know I can't trust getting anything from this places description of their product or that the strains are really what they are calling it because what I got was not the actually real strain at all not even a lil bit not just a difference in growing techniques or nutrients or nothing else bro but flat out not the right strain I guess they must thrive off of people thatnot. really actually have no clue what these strains are really supposed to taste like and look like and smell like it's got brown tints to it 2 different strains are like that plus it don't look nothing like the picture and finally probably the biggest indicator of just greedy ass people that don't care about doing good business and they words meaning something they rated all 3 of these strains 10/10 right so if this is 10/10 then I'm sorry they have never even had actual real og kush of any kind like this part is the most irritating and annoying bullshit cuz to order this shit you have to be able to trust these people's descriptions of the product which I am telling you right now you can't also trust that these people actually know what they talking about and know what real actual og kush of any type tastes like and they do not know apparently or they do and are straight up bold face liars either case it's bullshit and this is the 2nd time I've tried this place with exact same experience except their name was Exotic Meds and I bought an ounce of og kush by kushco supposedly and it was the same thing smell and taste non existent like that time at least it had great buddy structure and what not but tasted and smelled like cardboard this time it don't taste as bad as the last time but still it's nowhere remotely close to what it's supposed to be and it for damn sure ain't even close to no 10/10 honestly dead serious more 5/10 I'm pissed and will not ever purchase anything from this place no matter what they change the name to and all that shit can always tell cuz all the whole setup will be identical and I strongly suggest anybody thinking about it just don't do it trust me I don't care what it is that got your attention and interest it's crap bothe times from this place so save youroney or go somewhere you know you can actually rely on what they are saying this place is a complete joke and are literally jacking people by putting their bullshit 10/10 rating and bullshit descriptions it garbage straight up rather just order from diesel dispensary at least they herb matches the description they give not goin to say something is gas or kush forward with loud skunky tones or whatever and it be complete bullshit to the point last time I gave the shit away literally cuz I wouldn't smoke it this time it ain't that bad where I won't even smoke with it but it's bad where I will end up giving it away soon as my next batch gets here that is actual real og kush in every way so
Frank
Still waiting for product been over a week nothing
D. W.
I ordered ( 3 )56 grams bags of the blue dream and received two being off a few. Grams is expected but a whole 56 is unacceptable then u go back and forth with the email process and it was my first order with them if they straighten me out quickly I might order again but this is a bad start
MARY
.first order was great northern lights taste i grew up with old school smoke loved it ordered oz rs11 I'd imagine its good idk aint sampled it ordered n payed 4 over 3 weeks ago I didnt change nothing recieved nothing had a tracker on it a d watched it go rt beside .y house thru my town to a town I never heard of just to come back and go by again plz send .my order 3 weeks now thought 70 was good deal for it till I had buy here buy there then I found DOPE thc enough said let's see if u make me want to b a customer ever again
Response from Vertex ExoticsMay 22, 2026
We ship same day, delivery times are 1-2 days typical 4 days max. We havnt gotten s email from you about a missing package? Email your order number to [email protected]
Sadie D.
This was my second time ordering from vortex products, and I was not as satisfied with my second order so much as the first one. The issue was not with the quality of the product it was decent quality,as to be expected for cost. The problem was the ready to roll oz, especially the purple punch 28g ready roll oz. I found a consistent amount of plastic pieces and what looks to be pieces of rolling paper and possibly what I would say backwoods.
Response from Vertex ExoticsMay 18, 2026
You should email us at [email protected], thats def unacceptable. If you submit ur photos we can get a replacement. We have never has plastic or containments inside our product. But things do happen on the manufacturing level.