verniershop.comReviews of verniershop.com

Yeahhhhh, Vern looks like legit website but had same experience of warranty fraud that you can’t deselect. My credit card filed as FRAUD, and now have to cancel credit card and get new one. And Vernier keeps trying to charge the unwanted warranty per constant Chase notifications. DO NOT BUY FROM THIS SITE.

where is my refund???

If there was a zero star rating I would do that. This company is absolutely horrible. 3 additional charges for 1 item were posted to my credit card all with different company names. It was a nightmare to remove them and customer service was unprofessional, extremely rude and flat out horrendous.

I ordered some bird-window deterrents from Verniershop.com in September 2025. On the check-out page, a "protection plan" box for $9.95 was checked and despite attempts to uncheck it, the charge was included with my order. I called their customer service immediately after processing the order, explaining I didn't want a protection plan (absurd to think a company would suggest you NEED a protection plan) and that charge was reversed the following day. However, the following month, I was charged by this same company $39.99 which they later claim was a rewards program I had signed up for (associated, I assume, with the initial $9.95 charge they had previously reversed) -- and that the $39.99 was a MONTHLY charge for that program. I never signed up for this program nor would I need it given a one-time order of merchandise that was, turns out, substandard and not worth the price I paid for it. But at this point, I feel fortunate that I even received it. I called and emailed their billing service (tunohealth.com) and Vernier directly many times. Vernier's customer service reps claimed they reversed the $39.99 charge when they did not. I finally filed a dispute with my credit card company and handed the matter over to it to handle. Coincidentally (?) days after that October charge was placed on my credit card, there were two other unauthorized charges to my credit card which my credit card company caught and declined immediately. The credit card had to be cancelled to protect from further fraudulent charges. I can't prove those charges were associated with Vernier or its affiliates (Tunohealth.co) or employees of same, but it seems coincidental that these charges occurred after Vernier had used my credit card for unauthorized charges. I will NEVER use this company again.

As soon as I placed my order 3 other companies tried to hack my account trying to place charges on my credit card. Good thing my credit card co declined charges instantly. I called Vernier and they told me it was not their problem. DO NOT ORDER FROM THIS CO.

Omg. I’m smarter than this!!! Too late for me. How does google continue to allow these scammers to exist? Extended warranty fraudsters.

Like most reviews, when I purchased a pet ear thermometer, the $9.95 warranty fee came out with the purchase total even though I declined. My bank was calling reporting fraud. I did call the company and they told me that the funds were being returned, and they were, but it felt like I was being chastised for calling to inconvenience them. Then the product I ordered showed up, and while it works, it does not work well. The ear thermometer feels like a rip off of an actual product and is not well made. Would not recommend buying from this company. Update: Almost a month since I originally bought the product I got a random charge for $40 from this company. Cue the calls from the bank again for fraud. I called the company and they said they will refund the charge and that it was an error, but the company clearly has my card info in the system and that card can apparently be charged whenever without my consent.

I order “ supposedly” 5 pair of winter socks from them. They’re “ supposed” to be a made in America company, as I was checking out for the low price of $8.99, there was an option for a warranty with no way to click no. I click to pay for the socks and was charged for 3 different items, the socks, something else for $8.99 and the warranty for $9.95. I immediately called my credit card company at 1:00a.m reported it, they immediately cancelled my credit card, said one of the charges was immediately denied for suspicion as fraud. I then sent an email to the email address and told them I didn’t order the warranty and to cancel it and give me back my money, the next day they sent me an email saying they would cancel and issue a refund which they did. I then called the number listed and eventually talked with someone explaining I didn’t get an invoice or order number for the socks, they claimed they would send it in a day or two. I’ve never heard of not getting an invoice or order number when you order something right then. I filed a report with BBB, called my credit card company again because the $8.99 charge for the socks was still there, they are investigating, then after 3 days I received an email saying my socks were being shipped. We’ll see if that happens.