verniershop.comReviews of verniershop.com

Subscription scam and incorrect product description for super large folding umbrella. Only positive is company did refund my money but not without a hassle. When order was placed, I opted out of a subscription. Was immediately charged as if I opted in so this is a scam right from the start. I called customer service and they reversed the change. One month later, I received 2 more charges and had to cancel my card due to fraud. Then, the product took a month to arrive and shipping status updates were not accurate. The product did not match the description so I had to fight for a refund. I order a super large folding umbrella but the diameter was 10 inches shorter than the description. They wanted to offer me half a refund but I refused. Also, the umbrella itself is faulty when opening because the edges don't open out, the are folded up so you have to manually push the edges down, something nobody wants to do in the rain.

I bought a really cool cigarette lighter made of metal and brass, but it won’t light because a part is missing. Where can I get it fixed or get a new one I bought from website Zoolase

The Willow Tree Nativity set sold was a total bait and switch! The website uses pictures of figures that are or look like Willow Tree products, but sends you a set that’s a fraction of the size and not what’s pictured. Mine was a gift from my guy, who got totally scammed. He didn’t recognize that the price was too good to be true for what he was ordering. He feels terrible - I just feel mad. It also took several inquiries to even get it delivered after Christmas when it was ordered early in December. DO NOT ORDER FROM THIS SITE, unless you know NOT to expect what’s pictured. Shame on you Vernier Shop for your false and misleading webpage!!

SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

False advertising and horrible customer service! I ordered a keepsake travel box as a gift, and it’s shown with a sweet map drawing on the plexiglass front. The images in the reviews also show the map. I received a plain shadow box that looks nothing like what they who’s on their website and in the reviews. When I called them on it, they said the map isn’t in the description of the item—but it’s on the boxes in the reviews? C’mon. They offered me a discount but that’s it. And when I tried ti leave a review on their site, you could only leave one with five stars! DO NOT buy from this shop!

I wish I had the level of the zero. The cup looks nothing like the picture it's not even made of the right material. It's just painted ceramic I hate when these things happen I'm not even giving it to the person I bought it for it's too cheesy very very disappointed Have pictures

This is a terrible company with terrible customer service. They enrolled me into some type of monthly payment that I didn't request or authorize. It was never even discussed. They sent me a heated jacket without any battery and sent it to the wrong address. When I called in the first time to get it corrected, they sent me an email with all of the wrong information. I called back a few days later and was told that I had to speak to a supervisor that would call me right back, which didn't happen. Then I called back over an hour later and was hung up on multiple times, sometimes within 10-15 seconds of starting the conversation. I kept my end professional, but whenever I asked about a supervisor, they hung up. One lady even admitted hanging up on me because I asked her too many questions. I've never had an experience like this before. Buyer beware - use anybody but this place.

I fell for the scam and my bank even called me and asked if i ordered and i said yes, ordered a torch lighter that said nothing about needing butane even the reviews on their site everyone said so glad i don't need to fill with butane anymore, then the extra charge came in last week and my credit card flagged it right away , shut down my card , BTW to leave a review on their website it doesnt let you choose anything but 5 stars even if leaving a bad review as i did. Def BUYER BEWARE