verniershop.comReviews of verniershop.com

I would go below 1 star if I could. I bought a thermos and then is was of terrible quality. I asked for a refund, they could only give 15 percent refund. They are not an American company-----they are China and sell junk.

As with all these other bad reviews, my experience is the same. So many red flags. I will be contacting my bank to get reimbursed. Am thinking they're operating out of China and passing themselves off as an american co.

When I ordered a Spring Market Wreath, they offered a 5.95 shipping insurance and guarantee. I declined it. They charged me immediately anyway. I called immediately and got it refunded. They said the item was in stock. It was not! It took 3 weeks for my sister in law to receive it. It was much smaller than they made it out to be in their photos. I was so embarrassed! They then charged me again a week later for the price of the insurance and the item itself. They tried to charge me a 3rd time, but my credit card declined it. I canceled the credit card and got a new one. When you call them, all you get is music. No live body. The BBB has them listed as a SCAM. I looked up the same item online and found it for $8.99 at Walmart. I paid $35 for something that is less than half of the size they made it out to look like. Run!

I placed an order and changed my mind and called the company within 15 minutes. They assured me the order was cancelled. My debit remained pending for several days and was not backed out, they took my money. On top of that they took a separate so called order for $7.99 saying it was for a warranty. I clearing selected that I DID NOT want the warranty. Now I'm out $47.98 and they are claiming I will get a refund but they said; typically takes 3–8 business days for us to finalize the refund, and an additional 3–5 business days for the amount to reflect in your account, depending on your bank. My order still states not shipped on the website, it doesn't say canceled processing refund. I'll be surprised if I ever see my money! If I could give less than one star I would.

Item was not as described. said they would send refund. Send proof of authorization of refund, it was not what i ordered or the right amount. then they tried to take $39.99 from my bank a few weeks later saying i opted into their VIP program, which is BS. Run fast from this company!

[Part 3] Wow--the story continues: I found two additional charges from them for $39.99. Apparently, I "agreed" to a "membership" by not opting out when I made my only purchase. I complained, and again, they immediately refunded the charges--as they should have! I now view this company as little more than a scam that hopes a large percentage of their customers will move on and not bother with complaints. [Part 2] I am amending this review to reflect Vernier's response to my complaint. I informed them that I was returning the smartwatch (misrepresented as a non-invasive blood surgar monitor), and they refunded the purchase price within hours. I have raised my star rating to 3 from one to reflect this unexpectedly swift response, which I appreciated. This was my previous review: [Part 1] "I wish I had read the reviews here before ordering. The product I ordered was entirely misrepresented. I am contacting the company to return it. We'll see how that goes. If it goes well, I will reflect that in another review."

I tried to order a weed puller through their website. At checkout I got a red flag at the top of the page that said "do not honor." When I called the company that's listed in North Carolin,a a Florida phone number came up and was immediately shuffled to hold music without an answer. When I contacted my credit card company they said that the charge was going to some medical company not vernier shop. Transaction was canceled end of story

The description of the portable windowless air cooler and picture were deceptive. The picture looked like it was big about 3.5 to 4 ft tall next to a sofa. They charged 116.00 for it. When it arrived it was about an 8 inch tall fan made of very cheap flimsy plastic. It wasn't worth 20.00. Then when I asked for a refund, they said it was on sale and it was a final sale but offered 35% back. They ripped me off. This is a scam company!